When I arrived, the type of room that I had booked (1-bedroom suite) was not available. I had to pay for an ADDITIONAL room to get the accomodations we needed. There was no break on the rate for the second room, so essentially, I ended up paying double the charge stated on my reservation. The desk clerk was rude and... more

I can't say enough good things about this hotel. I think the best part of it is the staff. Michelle the manager was extremely friendly and helpful. The staff was always really nice and willilng to help out with anything we needed while we were there. The location is great because it is next to a movie theater, shopping center,... more

I have visited this hotel on several occasions due to business and have been very pleased with the staff and rooms. Free laundry, high speed, etc.. I tried it when I went on vacation with my family and the outdoor pool gas grills and large rooms with kitchens helped to keep the budget in line. I recommend this hotel highly! more

This Hotel is a pleasure to work with. I am in the area on business frequently for exteded stay and the Candlewood Yorktown is it for me. The rooms are very clean the hotel is only two years old and the free laundry and that it is next door to a movie theather and shopping is a big plus. They... more

Very nice and clean appeared to be new, was priced ok. I would recommend this hotel, although this type of hotel is for business travel that requires several nights stay the rooms have little kitchens in them...it was fine for only night as well. more

Have stayed at Candlewood Suites Jersey City and was very impressed, but cannot give opinion of accomodations at Yorktown/Newport News property as reservation didn't exist upon arrival, though made 30 days in advance and confirmed by phone the evening before... However, they paid for 1 night at Hampton Inn and sent us a $60 certificate to use on a future... more