Soho grand has historically received horrible reviews, but during my multiple stays at this hotel, my experiences had never been that bad. HOWEVER, during my last stay here, I found the service to not only be terrible, but actually OFFENSIVE. Our reservation was messed up by an error made by their staff, but their solution was to have us pay... more

As New York was the last stop on our round-the-world trip, we thought we would splash out on a "boutique" hotel recommended by Ypma's generally good Hip Hotels and decided to go for the SoHo Grand. Our overall experience was pretty good: staff friendly, efficient and helpful, the surroundings were nicely decorated and a haven from the sticky New York... more

I was very looking forward going to NY and staying at the Soho Grand. The hotel was disappointing and not was I was hoping for. It's not a luxury hotel, it's not a first class hotel... it's just a trendy hotel. The room was very small and very cold. We tried to close down for AC without success. There are... more

We booked a 4* downtown via Hotwire for $239. I could tell that we would get the SoHo Grand -- there are lots of websites that help you match the hotel to the neightborhood + amenities that Hotwire gives you. So, after checking out all the reviews on TripAdvisor, we decided to take a chance. Here's the bottom line: it's... more

Let's start with a few positives before getting into why I recommend you stay elsewhere. We received exceptional service from the front desk, bell boys, front door greeters, etc. The location is fantastic and the lobby is pretty cool. However, that's where the good parts end. The NYC boutique/modern hotel market is very competitive. Soho Grande was one of the... more

I think that this hotel is too old to be posh, too dark to be nice and to expensive to be valuable. The area is fantastic of course for shopping, eating and watching people. But I don´t understand why people get crazy about this hotel. It´s just a hotel. more

Very nice property in the heart of Soho. the staff is very knowledgeable and friendly. We will definitely return. more

A friend of mine who lives in New York recommended the Soho Grand for a long weekend stay. In hindsight, he probably enjoyed the night life there and thought the hotel would be as good but never actually experienced the Hotel itself. When I walked in I was impressed by the original architecture and decor. The space has a bit... more

Great hotel - my husband and I were unexpectedly in NYC for 4th of July weekend which is an "off" weekend for the city, but we had a great time. My flight was early and even though I arrived 3 hours before standard check-in time, the front desk let me in early - very accommodating. The room was really comfortable.... more