Great location; was disappointed with the size of the room. I was with my two teenage daughters and the two double beds were too small. The room was very tight; I felt somewhat claustrophobic. Amenities were nice; check-in was quick. You can't beat the location but next time I will book a room with two queen size beds. I called... more

I was so very pleased with the Sheratons staff from the minute we walked in we felt like royalty. The nice lady at the front desk upgraded us to a club room which came with breakfast and horderves which was fabulous and came with an outstanding view. The staff everywhere were friendly and smiled and they were a true genuine... more

We stayed at this hotel in mid July for two nights before our two week trip to the Grand Canyon and west coast. We spent three more nights at the hotel at the end of our trip. The hotel location is just perfect making easy access to all the sights and to theatres and good restaurants. Our room was adequate... more

I stayed here on a free points stay as I am a SPG Platinum member. First thing -- location, location, location. This hotel is right smack dab on 7th Av, and is very convenient to Times Square. In fact, the 7th Av station sits right outside the hotel - so convenient to get anywhere in the city. I was very... more

My room was fantastic! It was on the 30th floor and it was roomy and the bed was really comfortable. I didn't hear a sound and never waited for the elevator for more than a minute. I was able to check in at noon, which was fantastic. The check-in was easy with no wait and Jenny B. was really nice... more

We stayed at the Towers for one night, as we were going to a concert at MSG. The check in was quick and painless, the hotel lobby was quite nice but quite busy as others have noted. We were on the 36th floor. The rooms on this floor were very small. I can't complain about the room, just very, very... more

Myself, wife and 2 teenage kids stayed there Aug. 2 and Aug 3. Although we don't live all that far away we wanted to play NYC toursit for a couple of days before a cruise. For the particular weekend it was at least $100 a night less then any decent midtown hotel. The hotel is in the middle of everything,... more

We stayed at the Sheraton NY Towers for three nights in early August, 2008. The hotel is in a great location relative to Times Square, Central Park, MoMA, Madison Ave. and multiple subway stations. The concierge and front desk staff were extremely polite and helpful, and the room was comfortable. On the down side, the walls were so thin we... more

Hey - it's NYC and you are going to pay through the nose, that's just the way it is. The room was fine, nothing of note good or bad, but it was odd that my room service tray was still outside the door a 6:00 pm the next night. The bathroom was mostly cleaned up by the maid, but there... more