A great place to stay. Friendly and accommodating staff. A moderately short walk from Penn. Station/Madison Sq. Garden made it convenient. Also convenient to subway at 34th and 8th that will take you everywhere you want to go. Rooms are extremely clean and new. Overall a great deal. I plan to return on my next trip... more

Got a great price from Expedia -really enjoyed our stay. While the room was small (as are all of them in NY), it was a great stay. The beds and the bedding were really nice, very clean room. The staff was super friendly; we knew them all by name by the end of the week. They were very helpful. The... more

I will start out by saying I loved our STAY at the hotel. I apologize that this was so long winded, but the details are important. I want to make sure that no one else gets treatment like we did. The hotel was wonderful, but I’m not sure it was worth all the stress it has caused. Our original plans... more

Loved my stay. Customer service staff was great. they reccomended places to go out, clubing and for dinner, for which they even gave us internet print outs. Rooms where cozy, clean, smelled good and no problems found. A little walk from everything, made everything close or just a 5 dollar cab ride. Definitely an good expereince for my entire group... more

We do not like to spend a lot for hotels, but we demand certain features, and the Gem delivered. I was worried before we arrived, but in the end we had no worries and few regrets. The staff was courteous and helpful; the rooms were small but they were clean and well maintained. The room looked almost identical to the... more

We needed a place to stay in the Soho/ Tribeca area for under $300 and this hotel did the trick. Rooms seem to have been recently updated, ours was a 2 double beds for 3 adults. Room is small, (door opens to bed) but there is desk for storage as well a pullout under the bed. (large suitcases would be... more

We stayed in The Gem Hotel in May and it was awful. We have specifically requested to be put on as high of the floor as possible, yet when we arrived we were put in the basement! We were hoping to at least have natural light in our room! We called in to check on our room weeks before and... more

We stayed 2 nights in GEM and we were very pleasent when we left the hotel and New York.We were going to stay 2 nights more but the hotel was full and we had to leave New York early.It was the first time for me and my brother to visit New York and we just came across a hotel when... more

This hotel is pretty new and Choise hotels resently took it over from Howard Johnson. The Room at 10th (top) floor was modern and not to small for a city hotel. Very nice to have a fridge cofeemaker and a microwave in room! The TV was a HDTV (first hotel we been to) but the picture quality was not good... more