We enjoyed our 2 night stay at the downtown embassy suites. I must say I enjoyed this site so much more than the la jolla site. I just thought everything about it was better. Obviously the location is better. But the service and the overall hotel quality just seemed more pleasant. the rooms were very comfortable and the hotel room... more

We moved from a resort and spa in San Diego after a terrible night stay to Embassy Suites. It mended a doomed vacation. The service was impeccable. We checked in quickly and smoothly. We were in the comfortable room in no time. The crib was there as requested, whereas other hotels, you have to call down three times to have... more

I booked the "Suite Shopping Package" through Hilton.com. After reading a review mentioning this package, I called the hotel directly to see if they had solved the problem. When I reached the front desk, they redirected my call to the 800reservation line. The reservation line assured me that the hotel would know exactly what I was talking about. Unconvinced, I... more

We spent a Fri. & Sat. night at this hotel at the beginning of August. We redeemed our Hilton Honors points for the stay. We were able to check in upon arrival at 2 PM. The front desk staff was friendly both at check-in and check-out. The 7th floor City View room met our requests and the complimentary bottled water... more

I stayed at the Embassy Suites for a major convention and without a doubt it was one of the best hotel stays I have experienced. I had had surgery 2 weeks prior to my stay on my knee and the staff was so accommodating and kind, making what could have been a difficult trip extremely easy. They kept my packages... more

This was the last hotel we visited on our trip from San Francisco to San Diego. We have used Embassy Suites before both on this trip and in Florida. This hotel was of a reasonable standard with the staff being polite and helpful and the facilities acceptable, although an outdoor pool would be better. It is situated within easy walk... more

We stayed here as part of a business/pleasure trip. The hotel location was excellent - easy walking access to convention center, bay, gas lamp district, and naval ships. The area was also safe in the evening. The rooms were clean and maid service prompt. The complimentary full buffet breakfast was a great benefit. My only criticism was that the concierge... more

After a ten hour car trip all the four of us wanted to do was use the bathroom. The first child went in and flushed. Then the next, no flush. No water. We were on the 11th floor. My husband went to the lobby to use that bathroom, same problem in the lobby. The toilets refill about once every 10-15... more

This problem had problems from the get go. We checked in at 4:00 which is right when check-in starts and guess what, there are no more bay view rooms available. I even used the embassy suites website to reserve my room. They told me there were absolutely no bay view rooms left. After waiting about 15 minutes to get the... more