Nowadays it's tough to find a nice hotel with all the amenities in a big city for under $200 a night. Well, the Donatello exceeded all my expectations. The service was prompt, efficient, and friendly. Our room was spacious, very clean, and comfortable. The hotel provided all the services of the large chain, upscale hotels including concierge, bellmen, spa services,... more

We loved the Donatello. The staff was Great!!!!! Big and clean room. The room had a microwave and refigerator which really came in handy. The location was perfect. Very safe. Did I say the staff was Great!!!! The only complaint I had was the street noise on the weekend from the club across the street. We had brought ear plugs... more

Glenn the Concierge was great! He planned our whole trip from beginning to end for us hour by hour, dining, theater, sightseeing, everything. It felt as if we saw everything San Francisco had to offer yet still had time to enjoy our vacation. The house keeping was particularly friendly aspecially Thelma and Damaris. Jesus at the front desk always had... more

The Hotel was Great, just don't book your tours through the concierge. We booked one that included Muir Woods and the Wine country. The concierge or hotel uses a tour company called Extranomical Adventusan Fransico. They sent an 8 passenger van and put 15 people in it. It was so bad, we had to get off and not take the... more

Super hotel. Biggest beds and great sized rooms. Really convenient - just a block from Union Square and bars/eateries. more

Check the hotel website for their Sunday night special. (The closer to the weekend, the lower the price gets as long as they have rooms.) We had a King Suite: King bed (very comfortable), sitting area (couch, chair), entertainment center and wet bar (sink, refrigerator, microwave,coffee maker, real cups and glasses, silverware...) Noise was NOT a problem on Sunday night.... more

Great Hotel, as previous reviews staff are wonderful and very helpfull, breakfast also had orange juice, bagles (which you could toast) along with pastries, coffee and several types of tea. The biggest down fall the noise from Ruby Skye across the street started @ 11 pm until 2 am finally dozed off and then what I thought was the garbage... more

The Donatello is great! The location is perfect, just enough off the beaten path to feel relaxed once you walk away from Market Street crowds. The staff are incredibly friendly and helpful. I love the little kitchenette and the empty fridge. It even had a microwave and toaster in the room, plus plates and glasses. There was a DVD player... more

The location of the hotel was great, the staff was great, housekeeping was phenomenal, loved the convenience of hot beverages throughout the day, & noise was not a factor in our room. Enjoyed our stay immensely. We went to San Fran for my birthday, & per suggestions from other reviewers, I called the hotel to let them know that, &... more