We booked to stay 2 nights at the Herbert, however, our arrival seemed to prescent problems. When we went to check in for our opening night we were told by a very abrupt and rude girl behind the counter that "because people from the previous night wanted to stay longer, that they had no room for us, and we has... more

This hotel was super cute! Reccomended for teens or young adults. Even families with young children. My best friend and I stayed only for a night but the room was clean and tidy. We had a view of Powell street. It's in a great location for shopping as well. I would definetely stay here again!! more

If you're looking for the Ritz this isn't the place to go, but if you're looking for an affordable hotel in a great location then this is perfect. The rooms are small, but clean and cute. The bathroom is pretty tiny, but again it's clean and has everything you need. As people have stated in previous reviews, the front desk... more

I stayed at the Herbet with my wife and two daughters. We got a great rate on adjoining rooms with a shared bath. The location was perfect for Union Square shopping, near great restaurants and offered quick access to the cable cars when we tired of walking. The rooms were clean, the beds quite comfortable, and the Internet access free,... more

My husband and I attend professional conferences with the kids in tow. This is always problematic when it comes to lodging. The kids need to go to bed earlier than we do, and we need to be able to catch up on email and reading session descriptions for the next day. So we have all the needs of a business... more

Our rooms was fairly small and dark, but they had tried to cheer it up with bright Ikea furniture. Unfortunately we were next to the hotel's air conditioning unit, so it was a bit noisy too. Still, none of this mattered because the location was absolutely perfect! Right the main tourist street with the cable car line outside our front... more

I booked my rooms via booking.com about 2 months in advance. We checked on 29 September at noon and were told that the room would be ready in an hour. Hence we left our luggages with the staff, who helped us store it in the basement whilst we headed out for lunch. When we returned an hour later, we got... more

Upn checking in to the Herbert a man walked in to the lobby and stole my luggage, after "Claudia" the manager assured us it would be fine and she would watch it. We were offered no discount and were stuck staying there for the night. When we called to book the room, we were told we would get discount parking... more

My boyfriend and I stayed here for 2 nights recently and were pleasantly surprised. For only $95/night in the summer in Union Square in San Francisco the Herbert Hotel was a great deal. The room was very nice with a lot of character - exposed brick wall, ceiling beams, cute Ikea furniture and the bathroom looked newly renovated and was... more