From the moment we arrived at the Ritz Carlton Hotel in Maui, we can truly say we experienced the best in service and accommodations. After an 11 hr. flight to Honolulu the evening before, we had to take another flight to Maui on June 5. We were tired and jet lagged. It just so happened that the Manager, was at... more

Ultimate luxury at one of the most beautiful beaches in the world. If you want true luxury, look no further. It offers everything you expect at such hotel; great service, true hospitality, smile and quality. If you can afford $100 more per night, don't go to average nationwide hotels but try Ritz Carlton Kapalua. It's the best Ritz I've ever... more

We spent a week in Maui splitting our time between the Ritz and the Four Seasons. We were familiar with the Ritz so we wanted to return for nostaligic reasons, but we also wanted to try out the Four Seasons. The Ritz is an incredibly beautiful property. The grounds are expansive. The pool area is one of the most gorgeous... more

Before going to the Ritz, I was a little nervous based on some of the reviews, but I should not have been worried. It was wonderful. Yes, it is a little bit farther away from the action. Yes, it can be windy and a bit chilly on the beach or at the pool. BUT, neither of those were problems. Being... more

I have stayed in several luxuray resorts and hotels all over the world. This is by far the most incredible hotel I have experienced. If you want an incredible vacation or honeymon please stay here. My only regret is that we are only here for 5 days, we are vising other islands. My bride and I are celebrating our honeymoom... more

I have just returned from an 8-day trip to the Ritz Carlton Kapalua, Maui. I have stayed at Ritz Carlton Hotels before, but I must say this one took my breath away. From the moment I first arrived the hospitality was incredible! From the valet, the front desk and the bellman, I felt like a welcomed regular VIP guest, where... more

My husband and I stayed at the Ritz Kapalua for 10 days on our honeymoon in April/May 2008. It was the best vacation we have ever had. I'm reading some of these bad reviews of the hotel, and laughing to myself. Some people can find something wrong with just about everything -- even a five star resort in Maui!! I... more

My family just got back from a week's stay at the Ritz in Kapalua. We actually had three rooms. My husband and I stayed in a one-bedroom ocean-front suite, my son and DIL in a ocean view room, and my daughter, SIL and baby in a residence suite, which has a kitchen. We have stayed at various Four Seasons one-bedroom... more

My daughter and I returned from a 9-day stay here last week. The property is spectacularly beautiful (which I already knew), well-maintained, and the staff was stupendous. I simply can't laud them enough, from the maids to the Terrace breakfast waiters to the valets to the pool staff. All were very friendly, professional, and immediately accommodating. I merely had to... more