This Embassy was outstanding in our opinion due to the friendliness of ALL staff members. We have stayed at Embassy Suites hotels in quite a few cities (including the downtown Cleveland location prior to this stay) and we found this to be one of the best. Everyone, from the front desk staff to the bar staff during the complimentary nightly... more

I stayed at this hotel for two days for a conference. The suite was very nice: it was large, clean, and comfortable. The service was very good - they had a very very nice breakfast in the morning and provided a free open bar in the evenings. The rooms all open up to exposed walkways that overlook a very nice... more

We stayed here for 1 night May 2008. The hotel is very nice. We had no problems with check in. The rooms are so spacious. The hotel is very clean. The breakfast was awesome, everything you could want for breakfast was offered. They had fresh, made to order eggs, omlettes, pancakes and french toast. There was plenty of room to... more

This hotel was great, non issues are --Parking --Staff --Cleanliness --Rooms ONE issue The Marble floor by the front entrance is very slippery when it gets wet, there are several mats I would dry your shoes before walking onto the marble or you might slip. They polish/clean the marble all the time, its First Rate so yeah thus is the... more

We liked the Embassy Suites in Beachwood. It was Very clean --I looked in corners and under things -just for you!:).We did not find it worn or drab at all. The breakfast was good . The staff were accomodationg and friendly. What's not to like? We will use this hotel when we visti our daughter again. more

We booked a night at this hotel on the way home from a lengthy visit with relatives. We need a place to unwind for an evening before jumping back into the day-to-day grind at home. Our experience here was excellent. The kids (teen girls) loved it...the 13 year old is begging to go back! Highlights...the King suite room with two... more

The rooms, breakfast offerings and hotel design were typical Embassy style. However, the service from the hotel staff varied with every shift change. In particular, some of the younger staff at the front desk were unusually rude and almost unapproachable. However, our encounters with the more mature staff on every level, housekeeping, front desk, restaurant, etc. proved to be very... more

The hotel rooms appears to have been remodled, since last year somewhat, but same old problems with rooms, poor airconditioning, musty smell,that house keeping tries to keep covered up by spraying purfume on carpet and flooring. the mattress are worn out ,the sides fall in several inches and are lumpy. The free breakfeast is not bad, just run poorly, out... more

I stayed at this hotel for 2 days while on business in Beachwood. Staff was friendly, and the service was good. Hotel had just finished a renovation. The suites were very comfortable with all the amenities needed. Wireless internet was included in hotel rate. Also included was my breakfast (yummy) and their evening reception for guests (great bartender). I don't... more