The hotel offered free internet which we were never able to use as it was such a slow speed that nothing would load. There was no remote with the TV and we had to ask for one which then had to be programmed. The free continental breakfast was totally over by 9 am so we never got to enjoy it.... more

We arrived at this Hotel in the evening and were very tired from driving most of the day. The room available was a smoking room and one of only two available. As it was late we decided to take this room even thought we are not smokers. The room was not well cleaned as there was a line of dust... more

I would never stay here again! I was expecting to be in Rochester for 2 nights. I chose this hotel because I thought it would be inexpensive but decent. It was indeed inexpensive, but after I saw the room, I knew why! It was very basic, no extras. Luckily, I had a room with 2 double beds because when I... more

Room accommodations-fair. Staff-Terrible!! Icemaker wasn't working. Staff was not friendly or helpful. more

My one-night stay was a disaster. Bedsheets had not been changed. The bed was made, but it looked like a 5-year-old did it. There was a bar of soap in the bathroom, but it had been unwrapped and used. Remote was found between the blanket and top sheet, at the bottom of the bed. One bath towel, 1 wash cloth,... more