there are bed bugs on the couch and beds becoause my friend and i both woke up with them and now im itchy and look bad with out a shirt horrible! experience. more

Rarely do I find a property where I have nothing (but great feedback) to say. Clean as a whistle (ok there were fingerprints on the bedroom window). Great service. Room was spotless. Carpeting didn't need vacuming. Bathroom was spotless. Bedspread was clean. Etc. Only negatives: one half ounce shampoo and conditioner sizes. more

I was looking for a place downtown where I wouldn't need a car. The Marriott and Renaissance were closer but over my budget. The Embassy Suites was $139/night in comparison to over $200 for the Marriott and (closer to $300) the Renaissance, and Embassy Suites includes breakfast. Breakfast includes made to order omlettes - a real bonus at this price... more

Excellent Customer Service, OVER-Sized Rooms, Clean and very nice hoteI. I have stayed at 5 star resorts and I was pleasantly surpised to see the attention of the staff here, upon my late arrival. I was hungry and tired after being delayed at airports all day & the staff went above and beyond to accomodate my requests. I would recommend... more

We stayed here 4 nights as part of a class reunion, and were pleasantly surprised. It's convenient to downtown but simple to reach with a car as well. We have stayed at Embassy Suites elsewhere, and these rooms seemed larger. The double beds were clean and fresh looking. The bedroom was a bit sparse, but had a second sink area... more

We stayed in Des Moines on the way from Ohio to Yellowstone. We were originally set to stay at the Residence Inn in West Des Moines, only because it was a Sunday night and we thought maybe there wouldn't be much happening downtown. We got to town, walked all over and were pleasantly surprised! We decided to switch our reservation... more

Great value for a high end hotel. Staff couldn't do enough to please. Only shortcoming was the exercise room where the equipment was old and clearly not chosen by someone who works out alot. more

My husband and I decided to explore Des Moines for our anniversary this year. This hotel was a great "home base" for us as we explored the city! Every morning we fueled up at their fantastic (and complimentary) breakfast buffet. Made-to-order omelets, belgian waffles, fresh fruit, cereal, sausage, bacon, there was a ton to choose from! I am a light... more

Nice hotel but there are are 2 important things to know in advance: 1. On Saturday nights during the summer, there are outdoor converts on a stage between the hotel and the river. It is VERY loud and goes until around 11pm. If you want to go to sleep early-ask for a room on the east side of the hotel.... more