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Sofitel Chicago Water Tower

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4.5 of 5 stars 339 reviews
339 Reviews
5.0 of 5 stars
251
4.0 of 5 stars
59
3.0 of 5 stars
17
2.0 of 5 stars
9
1.0 of 5 stars
3
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#1 of 164 hotels in Chicago
Description: Tower hotel designed by French architect and interior designers, in landmark building - Overlooking Lake Michigan.
  • Address
    20 East Chestnut St - Downtown
    Chicago, IL 60611
Check Rates: $345 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 4.5 of 5 stars Based on 338 traveler reviews
  • What to Expect:
    • 4.5 based on 242 reviews Rooms
    • 4.5 based on 237 reviews Service
    • 4.5 based on 236 reviews Value
    • 4.5 based on 240 reviews Cleanliness
    • 4 based on 3 reviews Pool
  • Recommended For:
    • 60% based on 259 reviews An amazing honeymoon
    • 40% based on 259 reviews Older travelers
    • 40% based on 259 reviews Young singles
    • 30% based on 259 reviews Families with teenagers
    • 20% based on 259 reviews Families with young children

Reviews of Sofitel Chicago Water Tower

( 1-10 of 339 )
5 of 5 stars
Aberdeenshire
Jul 15, 2008

Stayed here as a treat to myself while in Chicago recently for a concert. I totally LOVED IT here!! When you called either the Front Desk or Room Service, the phone was answered with "Hallo Mrs (Name)" which was a great personal touch. Vanessa at the front desk, went out her way to help me - storing some things in... more

5 of 5 stars
San Francisco
Jul 15, 2008

This is one of the best hotels I have ever stayed at. The rooms were AMAZING, Bathrooms were first-class, and Service was impeccable. The location was perfect... walking distance to John Hancock Tower, Rush St, Michigan Ave., and Red Line Train Station. The price is a bit high, but I found a good online deal. I hardly ever write reviews,... more

5 of 5 stars
boston, ma
Jul 7, 2008

Haven't had a better stay -- ever. I was sad to leave and that I couldn't stay for longer. What struck me first was the smell of the hotel, it was fantastic. In fact, I had to buy the candle to bring it home. They have a great gift shop and a fun hotel bar -- good signs. Ever detail... more

Jul 7, 2008

This was by far one of the best vacations I have ever been on. The staff at the Sofitel is amazing - from the front desk down to the housekeeping. I just loved every little touch that they added even down to the fresh flowers in the lobby. I honestly will never stay at another hotel again unless there is... more

Jul 7, 2008

Stayed for four nights at this amazing hotel. Booked a suite and what a surprise. Room was huge not to mention the bed! Had a pull out sofa bed in the sitting room, which I stayed on and I have never slept so well. Bathroom was huge with beautiful Hermes products. Turn down services every evening with comlimentary bottles of... more

5 of 5 stars
London, ON
Jul 3, 2008

My husband and I just got back from a 3 night stay at the Sofitel in Chicago. It is by far the nicest hotel we have ever stayed at (and we have stayed at a lot). All of the staff went out of their way to make our stay enjoyable. The bathrooms were large, bright, and "clean". The turn down... more

5 of 5 stars
Rocky Mountains
Jun 27, 2008
1/1 found this review helpful

Striking architecture is only the beginning of what can only be described as one of the best hotel experiences of my professional life. The attention to detail in the room and the bathroom is remarkable and the bed is the best night's sleep I've ever experienced in a hotel. Gorgeous LCD tv and Bose wave machine added to my enjoyment.... more

4 of 5 stars
Halifax, NS
Jun 18, 2008
1/1 found this review helpful

Just returned from 5 days at the Sofitel. Yes the beds are fantastic and the rooms are immaculate. Service was very good, but we have stayed at a Sofitel in London and the service there was superior. So, by comparison, we simply couldn't rave as others have. It may be because the London hotel was smaller. The front desk staff... more

5 of 5 stars
Southend on Sea
Jun 11, 2008
2/2 found this review helpful

I can't really say anything about this hotel that hasn't been said before. Simply fabulous. It was the attention to detail that impressed myself & my husband most. The automatic soap dispensers, the free internet access and the fact that the maid came into our room while we at dinner to straighten up to name but a few. We ate... more

5 of 5 stars
Belleville, Illinois
Jun 5, 2008
3/3 found this review helpful

The Sofitel Water Tower is simply fantastic. I have traveled extensively throughout Europe and the U.S., and I can easily say this is one of the best hotels at which I've ever stayed. The experience starts even before you enter the gorgeous lobby with its contemporary glamor. Whether you arrive by car, cab, or by foot, the doormen at the... more

Reviews of Sofitel Chicago Water Tower

( 1-10 of 339 )
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Sofitel Chicago Water Tower Address

20 East Chestnut St - Downtown, Chicago, IL 60611