The hotel stay, staff, and amenities were what you would expect from a hotel like this. It would get at least 4 stars from me except this one thing. I feel the need to warn everyone about it. If you need transportation to the airport, DO NOT use the hotels limo service. I was there for a convention and hundreds... more

This place was beautiful on the outside but the stay was a nightmare. I was charged twice for the room on my Visa. Yes, twice for a 5 night stay at $179.00 a night plus tax. The transaction put my card over the limit and I had to scrimp by the next 5 days on the cash I had on... more

Very nice property. Clean, no rude employee incidents, room service regularly. My room was spacious and neat but did not have a tub. Huh? And the liner for the shower did not provide splash guard so there were water puddles on the floor each time I showered. It is remotely located, almost like being on an island if you don't... more

After reading other reviews, I was somewhat leery of this hotel. What a surprise. Although it is on the pricey side, our room was big and beautiful, with a flat screen TV, beautiful view and good beds. Ate breakfast at the hotel, and our waiter was charming, and service was great. Being a Florida resident, I was happy to be... more

My wife and I stayed here while she attended a national conference being held at this location. Be advised that this complex is associated with a hospitality program at a local university; all the help are students. On arrival on the 17th we were informed that the reservations were made for an arrival on the 14th (which they were not)... more

Great hotel, excellent food with many choices in regard to price. Gorgeous grounds and great golf course. Fitness center average with no organized classes , as you may find at other resorts of this caliber. The staff were outstanding and helpful in every way. The pools were centrally located and well equipped with towels, chairs. This hotel is not very... more

I booked this hotel as part of a convention. I was waitlisted and confirmed at a sister property, The Rosen Plaza. A few weeks before the conference, I received a call stating that my name had cleared the waitlist and I was confirmed at the Shingle Creek property. A few weeks later, I was contacted again and informed that my... more

After reading all the reviews on here, I was very worried about staying at this hotel. My husband was there for 5 nights for a conference and I went to have a get-away. It was clean, safe and quiet. We were on the 4th floor and there was a crying baby in the room next to us. We only heard... more

in 2006 of nov, my mother uncle lil cuz an i went to a teacher principal confrence at the rosen. my mother had never been to such a place where you could have the world in one stay my mother has passed now, but i have great memories of a stay that will last a life time.. she had never... more