I stayed a week with my adult daughter. The property is beautiful with an exceptional pool (lazy river) which was overcrowded and needed cleaning. Our room 3051 was rather small but very nice with comfortable beds and great TV. Our bathroom, however, smelled bad the entire time , had peeling wallpaper and a leaky shower that flooded the floor. I... more

This hotel is gorgeous, from the impeccably appointed lobby to the comfy bedding and bathrobes. Check-in was fast and simple, and the staff was friendly and helpful. The ONLY complaint that I would have about this hotel is that the smell of sandalwood is very overwhelming in the lobby. It smells very nice, but it could have been turned down... more

We love the hotel and have stayed there for holiday weekends for the past 3 years. We live in Orlando and booked 2 rooms for our family. We saw many locals by the pool that we recognized either from the kids schools or the neighborhood. The vast majority of them were visiting for the day. Some had friends staying at... more

This is my first written review of this hotel that I have stayed multiple times. We live only 1.5 hrs away and we stay quite often during the year for getaways. We went for the July 4th weekend for the 3rd year in a row. Never again. I will mention that the hotel and its property along with the Ritz... more

My family of five stayed here in June 2006 (if I remember the month right). We enjoyed our stay here because the kids LOVED the pool (lazy river). It meanders through the entire resort. We stayed in a large room that overlooked the pool. Pool staff and lifeguards were nice and helpful. Timeshare salesmen were persistent in the lobby but... more

Stayed July 4 - 7th... I could have written the last review and can concur with everything that was said about the lack of security and the free-loaders who came onto the property each day for a free vacation!! I am Marriott elite member and have stayed throughout the Marriott chain including plenty of other Orlando properties and have never... more

Just returned for our first of many to come visits to JW Marriott Grand Lakes. We won't go again on Holiday Weekend, but considering the amount of people we had a good time. Sunday the 6th was much less crowded. We loved going along the Lazy River without so many people. We are considering taking the grand kids for a... more

Maybe I was expecting too much for July 4th weekend? My boyfriend and I wanted a romantic 3 night stay at a top Orlando hotel. I have previously stayed at the Hard Rock, Portofino Bay, Orlando Downtown Marriott, World Center Marriott and a bunch of other, lesser hotels in Orlando. I had a difficult time deciding between the Ritz and... more

very nice property for a business stay, nice room, will be back... more