Our family (2 adults and 2 girls 12 and 10) stayed at the Portofino Bay 4 days first week of July and we were very satisfied with our stay. As others have commented there are a few things to note with this place: 1) Express Pass at Inversal Parks You get to enter in the express lines at the park.(REMEMBER... more

Let me just say that I would recommend this hotel to anyone willing to pay the price. It is expensive (at least for my family) but the service was the best we have ever had at a hotel. We paid for a club villa and had access to the club room. Everyone we dealt with from check in, employees of... more

This is Orlando's very best resort, no ifs, ands, or buts! Trust us, we know what we're talking about. We live in Florida and visit Orlando as often as some families visit the mall. We've stayed at this hotel 19 times during the past 5 years. That's not a misprint . . . 19 different times! If there was a... more

Our family stayed at the Portofino just last week and we were very satisfied with our stay. All the staff we encountered were very friendly and cared about making the stay enjoyable. The only downfalls to our vacation was bad weather on the first day,and a slow check-in. Other than that, everything was great. Here are a few tips... 1.... more

The Portofino Bay resort is a true gem!!! I am so happy we stayed there on our recent vacation to Universal Studios Theme Parks. We have had the opportunity to stay on site at Disney World, and we have always thought that was the only way to truly enjoy the WDW magic fully--so....my wife booked us originally at the Hard... more

This is a very strange place to visit indeed. The rooms are simply massive, I'm tall and i had to hop up to get into bed. The beds are huge, the wardrobe space is massive and the quality of finsh of the rooms is excellent. It does feel you are actually staying in an amusement park though (which i suppose... more

My cousin and I stayed at the Portofino during a girls' long weekend. I booked on the Universal Studios website using a FL resident discount, which reduced the standard room price by about $90, making it much more reasonable. Being able to use the room key card as an express pass for all the rides at Universal and Island of... more

We stayed the last week of June. The hotel is beautiful and clean. It was a very relaxing stay. Great location with shuttle service to the parks. Express pass for staying at the hotel was wonderful. You can't beat that. Service at the hotel was good. Everyone was pleasant and helpful. The only downside was the cost of everything at... more

My husband and I stayed at this Italian themed hotel in June 2008. The main strength of this hotel is the staff, who could not be more helpful, friendly or attentive. Everyone from restaurant staff to the bellhops was keen to do whatever they could to ensure our stay was as pleasant as possible. Very impressive! The spa is well... more