Beautiful hotel and on the whole, super friendly staff. We asked for a room on a higher floor and were given the highest one possible for our room type (city view with king bed) we booked directly with the hotel website - great as they have a best rates guarantee. We told them it was for our anniversary and found... more

We stayed at the Hyatt prior to our return home to the states after a long trip. I can heartily recommend the concierge floor. The rooms are not large, but they are beautifully outfitted and the bathrooms are splendid. The decor is modern with lots of black marble. Shower is separate, bathtub is huge with an enormous number of white... more

I spend over 2 weeks, from end Nov to mid Dec in the Hyatt Regency. I had a very pleasant stay in the Hyatt and by the end of my long and busy period there I rellay felt like at home. I had a junior suite, which was also my "local" office. The Regency club is certantly a plus if... more

We booked the Hotel through the Web and the Hyatt was the most expensive. They should definetely review their rates a bit. But we have been upgraded to a suite and we felt like we were expected. The people at this hotel are extremely helpful and friendly, you feel like you are a VVIP everywhere. We have appreciated this special... more

The Park Hyatt as we know it is an excellent hotel in an ideal location. We stayed on the executive floors and the service there was above average and excellent. The hotel rooms are well designed and spacious, and the bathrooms beautifully designed for function and ease. The only down side is the construction of the new speed train in... more

Stayed for only 1 night due to flight next morning but thought the hotel was lovely. The hotel did not have our reservation initially due to lack of communication with agent, but did not keep us waiting long. We had a lovely large room and large clean bath and shower room. The spa area was just fantastic with everything supplied... more

Stayed at the Executive floor at the Park Hyatt and aside from the extra breakfast option, there was nothing special about it. The room was quite large but basic. The restaurants and lobby were also just about average. Also don't expect any African restaurants here - there aren't any. The only thing good about this place was that it was... more

I paid extra for the Executive Floor and got a beautiful room, as well as a concierge on the floor dedicated to the floor's guests. Breakfast and evening appetizers (sufficient for a light dinner) were also included with the Executive Floor. Food is excellent. Staff were attentive and helpful throughout the hotel. The spa is wonderful. Knocked off one star... more

Having just returned from a two night stay at the Jo'berg Park Hyatt, I must concur in many of the views expressed on Trip Advisor. Although check-in was smooth, and the Front Desk honored my request for an early check-in (something they of course did not have to do), I only realized at check-out that they charged me a full... more