Our family had a 3 night stay at this resort. Upon arrival, everyone we interacted with was very pleasant and helpful. This resort was one of the prettiest we have ever stayed at. We signed our 6 year old daughter up for the kid's adventure club for the afternoon. The staff that ran that club were so fun and kind... more

I would have definitely given this well-run resort five stars... for a Sheraton resort... which in my mind is a mid-range, not too fancy hotel. I, however, deducted a star for their substandard beds, which are definitely NOT the Sheraton Sweet Sleeper beds. Having just bought some cheap mattresses for a vacation house, I can tell you their beds are... more

The resort itself was very nice and comfortable. We arrived on a Friday evening for a work conference and were immediately checked in by the friendly staff. We had nice rooms with very nice views but it took about 20 minutes to get to the rooms. They were very far away from the lobby, pool, restaurants and gathering areas. The... more

I stayed at the Wild Horse Pass for a convention and really enjoyed it. i've been there before and will stay there again. The entire staff, from the helpful and cheery front desk staff, to the housekeeping staff who ALL said hello to me in the halls, bar none, where fabulous. I went down to the restaurant (Ko' SIn) and... more

Had a great experience and wonderful stay. They so totally captured the spirit of the Native American Indian. The accomodations, staff, restaurant, amenities were wonderful. No need to leave the complex. Staff could not have been more accomodating - food and room were top notch. If you're in the Phoenix area and need a place to stay - Book It! more

I stayed here with a friend in July due to the cheaper rates for the summer. I must say that I travel a lot and haved stayed at many fine resorts and hotels in the past. I read some of the negative reviews but was hopeful and I will tell you this place was wonderful. If you want a place... more

This place is the closest to heaven I've ever been...the service the staff, the rooms, the pool area,the great food for breakfast.... this place is ABSOLUTELY MAGNIFICENT(HEAVEN MUST BE LIKE THIS).....Michael Kelso (Fortel Traffic,)Anaheim,CA. more

The customer service at this hotel is remarkable!!! The bell men, guest services, check in, servers at the restaurants, etc. couldn't be better. They are accommodating, hospitable, and go out of their way to make your stay wonderful. I was amazed at how the bell men remembered your last name hours later! The resort is absolutely beautiful. Very classy place.... more

My girlfriend and I stayed here for one night. We are locals and had reservations to eat at Kai, but decided to stay the night when we found a cheap rate. We arrived early and were accomodated with an early check-in. The very friendly front desk person evn gave us a compimentary room upgrade. After dropping our things in the... more