The Excelsior is pricey, but is a great location if you want to stay on the island. I really have no criticisms but there is nothing really remarkable about the hotel which differentiates it from other higher end htoels anywhere in the world ... service is very good, a good selection of restaraunts (Yee Tung Heen is authentic and excellent... more

I have stayed here several times over the years and The Excelsior moves like a well-oiled machine. It is a large hotel in a busy part of town with several restaurants. The lobby has a high volume of foot traffic, but congestion is never a problem. I have always found the service to be outstanding, after all the Excelsior is... more

Loved this hotel. We chose a harbour deluxe room and it is well worth it for the views of the harbour and the skyline from both sides. Entertainment in itself. The staff are friendly and the room had everything you needed for your stay and was immaculately clean. We stayed 9 nights. Room service was a luxury but affordable and... more

The Convenience Factor I’ve been to Hong Kong more times than I can count, so I’m quite familiar with the roads, so if you are looking for a hotel with convenience, The Excelsior is one of them. It’s not spectacular…actually, it’s far from it, but if you are looking for a hotel in the center of a bustling location, then... more

Stayed here recently for 3 nights and it was great. Location is good as its near the MTR, Starbuck is just across the street at WTC. Time Square is just a few minutes walk too. There's also a 7-11 nearby for those who wants to save on water instead of buying it in the hotel. Staff are friendly too. The... more

I guess I can't add much to what others have written, here is what stood out for me: I had no choice but to stay here, my work uses this hotel. I was here for two weeks and will return several times this year so it's just as well it's an OK hotel. Lobby; as someone else said, it's like... more

My review is based on having stayed here over 12 times. Excellent location in Causeway Bay near shopping and subway. The unpleasant, noisy, always crowded lobby is frequented by flight crews who have their own check-in desk. Once you get through the lobby, however, the upstairs hallways are quiet and rooms are fairly well soundproofed. Rooms are small but very... more

I booked this hotel from CXHolidays and was kind of a last minute trip. Hotel is in a great location and I received an upgrade to Deluxe Horbour View Room on the 12th floor. The room is clean, decor is a bit old style. But I am impressed how clean this old hotel is, the bathroom, the carpet and everything.... more

Hotel is located next to the World Trade Center in a very vibrant neighborhood of restaurants and shopping malls, frequented by locals and travelers. Underground access to the Noon Day Gun, and near Victoria Park. Close to metros and trams. Staff is friendly and helpful. Good variety of dining options in hotel. The Chinese restaurant was excellent, but expensive. There... more