On Shabbat, a large number of our fellow guests had their wallets and passports stolen by the Staff at the Jerusalem Gold. The management did not seem to care and did not offer any reimbursement or apologies. more

We have just returned from a great vacation in Israel visiting many beautiful sites such as the Galli , Tibirios, the Jordan River and TelAviv, but the week we spent in Jerusalem,at the Jerusalem Gold hotel is unforgetable. We have never experienced such incredible service and warm welcome. The location of the hotel gives you an easy and comfortable access... more

We stayed here for 6 nights, as part of our tour group package. The location was ideal - next to the Central Bus Station and taxi rank, and handy to shops and the mall. West Jerusalem with its musuems, rose garden and Knesset were not too far away. The room was small, and there were visible cracks on the wall.... more

I spent an amazing 14 days at the Jerusalem Gold Hotel in Israel. It was so refreshing and unusual to see the owner of the hotel, Ariela, a most charming, elegant and delightful hostess always attentive to her guests and ensuring they were being taken care of. If we needed a taxi she was there to handle it herself ,... more

The Jerusalem Gold is a wonderful place to stay while you are in Israel. The food at the hotel was great, the staff is very helpful, and the owner Ariela Schmida - Doron will give you her personal attenation as if you were the only one staying in the Hotel. I am planing on returning to Isarel next year, and... more

I have nothing good to say about this hotel. Honestly, I'm surprised that people pay so much to stay there. We had nothing but issues during our stay. We were part of a travel tour and were unable to change hotels. The toilet flooded and staff cleared the clog, but didn't bother to clean up the mess. There was hair... more

I travel outside the U.S. quite a bit, so my expectations are generally realistic. So, when I arrived at 2 A.M., I was pleasantly surprised by a pleasant greeting, quick check-in and hassle-free service. The rooms are clean, and the beds comfortable. I noticed that the sheets were replaced daily, even on the bed I didn't use. Clean towels, and... more

Being in Jerusalem for a week-long seminar, I stayed 6 nights at Jerusalem Gold. The rooms were OK, and the noise from the bus station and taxi rank did not disturb my sleep as the windows appeared to be soundproof. The air-conditioning was not really up to the 30-plus temperatures, but that did not cause too much discomfort. A a... more

We just spent 5 nights at this hotel and it was very disappointing. The food is very average. The air conditioners to most rooms did not work. The outside needs a paint job. The service is average at best and very understaffed. The business center computer did not work. There are piles of trash stacked up between the hotel and... more