Nice rooms, great price, a bit of a retreat and provides excellent overall value for money Had supper there too. Food very good, not expensive and way better than the fast food stuff sold in most of the town centre restaurants. Yes it is a 20 min walk from town centre (see a previous complaint) but the town centre is... more

My girlfriend and I went to the Bay Village Retreat last July and it was fantastic. We had some doubts about this hotel but when we arrived everything was great. The receptionist was very nice and we had no problem with the room. It is a good value hotel. I will recommend it if you are looking for a little... more

Stayed here for 4 nights in August 2005, great place. The location was excellent with easy walking distance to the marina and shops and restaurants. The staff were really friendly, particularly when they came to pick us up from the airport, they were knowledgable and happy to advise on the best things to do in Cairns. As for the rooms... more

Very rude receptionist tried to charge us again for a trip we had already paid for and wouldnt take our word that we had paid and said there was no record of it (very rudely). I gave her our invoice that we paid off and she said 'that means nothing!!' Their unorganised staff hadnt taken the charge off our room.... more

The hotel was well priced and very clean. The staff was very friendly and helped us book excursions for the days ahead. But by far the best thing there was the wonderful restaurant. We ordered a feast for two that gave us a taste of just about everything on the menu. I would stay there again in a heartbeat. more

The start of our australian break was 5 days at Bay Village. We were collected from the airport by a member of the management who told us the hotel wasn't overly busy on that particular day (bank holiday). Arrived at hotel reception having just travelled on a 10hr flight at 8.30am. Told by a very unhelpful receptionist that they were... more

I was pleasantly surprised when I arrived at this hotel. You never know what you are getting when you book from a review and don't have a personal recommendation. I loved it. I felt like I was in the South Pacific. They have an open air lobby which is nice. I don't know if I got upgraded or if that... more

We booked this without knowing what to expect after our son had visited Cairns. We need not have been worried and the hotels , although a few blocks from the esplanade and town centre, is easily reached in a about 10 minutes walk. The receptionists were excellent in everything. Nothing seemed to be a problem. The bar area was good... more

We arrived late in the evening the staff were really friendly and helpfull we had been upgraded to a suite, so had a kitchen. We droped our bags and went straight in the pool after a long day of travelling. The pool isn't overly big but very refeshing in the heat. There is a nice bar and restaurant attached to... more