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Marina El Cid Riviera Maya

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 332 reviews
332 Reviews
5.0 of 5 stars
128
4.0 of 5 stars
99
3.0 of 5 stars
43
2.0 of 5 stars
35
1.0 of 5 stars
27
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#6 of 25 hotels in Puerto Morelos
  • Address
    Blvd El Cid Unidad 15
    Puerto Morelos 77580
    Mexico
Check Rates: $371 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 4 of 5 stars Based on 329 traveler reviews
  • What to Expect:
    • 4 based on 288 reviews Rooms
    • 4 based on 289 reviews Service
    • 3.5 based on 284 reviews Value
    • 4.5 based on 288 reviews Cleanliness
    • 4 based on 36 reviews Pool
  • Recommended For:
    • 70% based on 316 reviews Families with young children
    • 50% based on 316 reviews Older travelers
    • 50% based on 316 reviews Families with teenagers
    • 50% based on 316 reviews An amazing honeymoon
    • 10% based on 316 reviews Young singles

Reviews of Marina El Cid Riviera Maya

( 1-10 of 332 )
2 of 5 stars
Rochester, New York
Aug 31, 2008

I just came back from a 2 weeks stay at Marina El Cid. The hotel it self is not bad, we were at Building 18 which has a small ocean view. The room was airconditioned with a jacuzzi, it has a safelock where you can put your valuable belogings and a fridge stocked each day with water, beer & sodas.... more

Aug 31, 2008

My wife and I went on our honeymoon here and enjoyed every minute of it. Overall, the hotel was very well kept, the room were superb, and the staff was amazing. The resort really was off by itself. You had to travel down a dirt road to get there and once you got there it was quiet and peaceful. The... more

Aug 29, 2008

Great Hotel – Poorly managed We were at the Marina El Cid from June 12 to june 16. We split the 7 day vacation between marina el cid and Royal Solaris in Cancun. We were in one bedroom suite with 2 kids. Had rented a car for a week and it was great. A rental car gives you a lot... more

Management response from
HectorLopez, General Manager

Dear Guest: Thank you very much for letting us know your comments about our services during your stay. Your input helps us to detect all of our good points but more important are the areas we need to work with. It is good to read that you and your family enjoyed our resort and its facilities such as the pool,...

Aug 25, 2008
1/1 found this review helpful

Stayed Aug 15 thru Aug 18th with 2 teenage girls, loved the place and are looking forward to going back in December. Front desk reps were a pleasure. Best place was the lobby bar with our waiter (Carmen) very friendly also the pool bar. we loved the Mexican Resturant and thought every person went out of their way to show... more

4 of 5 stars
River Edge, New Jersey
Aug 24, 2008

My husband and I spent a week at Marina El Cid with our two girls, ages 9 and 6. We had a fabulous time. Check-in went smoothly, the time-share pitch was not a big deal. We didn't go with the Platinum upgrade and it didn't really make any difference. The front desk staff was very helpful - American Airlines lost... more

4 of 5 stars
Phila. Pa
Aug 22, 2008

Let me start off by saying prior to and after booking this trip I read reviews on a regular basis. Some people really slam this place for no reason. If you want to stay at the Ritz then pay for it! We are a family of four that travel annually. Children are 16 and 14. After reading reviews you can... more

Aug 21, 2008
0/1 found this review helpful

I read the reviews and yet took my chances to go for a week in mid August-Pay attention to the negatives, if you really want value out of your TIME and money. I should have done that. Overall, will never stay there again, unless they improve significantly on many aspects. Here is the breakdown of why it is not worth... more

Management response from
HectorLopez, General Manager

Dear Guest: First of all I would like to thank you for writing this review which helps us to keep improving our resort facilities and services. At times the restaurants can get busy but we do have two different restaurants for breakfast and lunch. One is “Alhambra” located at the main lobby and the other is “Hacienda Arrecifes” specializing in...

Aug 15, 2008
2/2 found this review helpful

We went to El cid for are honeymon and stayed two weeks. The resort, staff and facilities are all top notch. The food was overall ok the best place to eat is in the alcazar and the best place to eat in puerto morales was john grays. The pool was awesome but could have been cleaner the beach was amazing... more

4 of 5 stars
New Jersey, USA
Aug 13, 2008

We went to the MARINA EL CID from JULY 22-29, 2008. We are a family of 3 myself, my husband and my 11 year old son. This was our second time iin mexico, first time we stayed in Cancun, this time here. Check in was a breeze until the bellboy took us to our room, our room was in the... more

Aug 7, 2008
3/4 found this review helpful

We are from the UK and have kids of 9 and 11. On booking this holiday, my wife and I did the normal research on this site and did wonder whether we had done the right thing. After spending 14 wonderful days here we came to the conclusion that other peoples expectations and home life must just be so good... more

Reviews of Marina El Cid Riviera Maya

( 1-10 of 332 )
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