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Santa Chiara Hotel & Residenza Parisi

Santa Croce 548 Venice 30125 Italy
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Situated in an ancient palace of beyond 500 years, faces the Canal Grande, the rooms furnished in Venetian style.
Business Center No Fitness Center Free High-Speed Internet No Free Parking Pets Not Allowed No Restaurant No Room Service No Swimming Pool
Check Rates and Availability: $301 €221 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 3.5 of 5 stars Based on 74 traveler reviews
  • What to Expect:
    • 3.5 based on 36 reviews Rooms
    • 3 based on 34 reviews Service
    • 3.5 based on 36 reviews Value
    • 4 based on 36 reviews Cleanliness
    • 3.5 based on 7 reviews Dining

Reviews of Santa Chiara Hotel & Residenza Parisi

( 1-10 of 75 )
4 of 5 stars
Piscataway, NJ
Sep 23, 2008

My wife and I stayed at this hotel for 3 days, and it was very nice. It is walking distance from the train station. We had taken the train from Rome to Venice and we thought we would have to take a water bus and try to figure out where this hotel was, but as soon as we got into... more

5 of 5 stars
Vancouver, BC Canada
Sep 11, 2008
1/1 found this review helpful

Thank you to all the staff Santa Chiara Hotel. My Husband and our two teenage daughters stayed at this hotel for two nights. We had a very lovely stay. Very clean, quiet, safe and very professional, and customer oriented staff. Our room was large, very clean, and Venice style. What a pleasure to feel real Venician Style, I could not... more

Management response from
Robertino3, Manager

Dear R Family, Thank you for the time you dedicated in wrinting this review. I'm happy that you enjoyed your stay with us! Thank you also for the information about the shower, we actually working to solve the problem. Should you have any other suggestion to improve our services do not hesitate to contact me! Hope to see you soon...

5 of 5 stars
Dublin, Ireland
Sep 8, 2008
1/1 found this review helpful

I had been to Venice many times before and stayed in a variety of accommodation types. One of the things that always seemed to get bad reviews was a choice of hotel near either Piazzale Roma or Ferrovia - in general accommodation near either bus or rail station can be hit and miss. However the last time I was in... more

Management response from
Robertino3, Manager

Dear Friend, Thank you very much for your kind and detailed review! I'm happy that you enjoyed your stay with us. Thank you also for your suggestion about the reading light. We will work out something before your next stay here with us (I hope!). Should you have any other suggestion to improve our services please let us know!

Sep 6, 2008
0/1 found this review helpful

Booked via Opodo at fixed price guaranteed by credit card. On check-in for our 1 night stay we were given a room at the Parisi Residenza, and found it quite acceptable (i.e. clean and comfortable). Checked-out following morning and receptionist confirmed nothing else to pay . . . "stay had been charged to nominated credit card". On returning home we... more

1 of 5 stars
WANDERINGFIL
Aug 23, 2008
0/2 found this review helpful

Apart from the below-average (at best!) room I was given, the morning clerk gave us such bad information about the early morning airport bus that we missed it! This is a hotel that does much of it's trade due to its location next to the bus stop - which should be ideal for getting to the airport in the morning.... more

Management response from
Robertino3, Manager

Dear Friend, I'm sorry for the trouble with the bus to the airport. The driver of the bus company sometimes doesn't respect perfectly the time schedule, that's why we always suggest to be there a bit earlier. It sounds strange that you had a bad direction to the bus stop. Piazzale Roma is very small, from one side to the...

5 of 5 stars
Surrey, England
Jul 27, 2008
1/1 found this review helpful

Our party of four spent two nights in the Santa Chiara in June 2008 on our way by car to Rome. Although initially somewhat apprehensive, we were delighted with the location. And we were thrilled to have our car parked (albeit at 20 Euros a day) in the very adjacent hotel car park. It's a lovely old building with comfortable... more

Jul 22, 2008
0/1 found this review helpful

When we arrived, we were told that the only room left in the hotel had no air-conditioning ("broken") and so we would be taken to someplace called the "Residence Parisi" which was "nearby." I did not really understand what this meant until our luggage was dragged by a porter to a nasty-looking office building literally adjacent to the crowded vaporetto... more

Management response from
Robertino3, Manager

Dear Tom, Residenza Parisi (an historic building more than 300 years old) is the annex of Hotel Santa Chiara. The services in the Annex are the same you find in the main building (even if the furnishment is more modern): A/C, Safe, Minibar, Sat TV, Telephone, Hairdryer. The annex is connected by telephone to the main building, so if you...

Jul 2, 2008
1/3 found this review helpful

Hello Mr. Manager, As a prospective customer who will be in Venice in early September and who is researching hotels at the moment, I am truly put off by your past two responses to the reviews previously outline. Your response is borderline rude as if to say that your hotel staff was in no way disrespectful. You dont know that... more

Management response from
bennnino, Manager

Dear Friend, to be honest... you are right! I've been a bit rude and I'm sorry for that. But there's a reason... this does not justify but at least explain the situation. You can't just go at the reception and say to the person there: "You have to upgrade me or I'll leave you a bad review somewhere". This is...

May 19, 2008
1/3 found this review helpful

We toured Italy for 16 nights with another couple, and we both agreed that the rooms in the Santa Chiara Hotel annex were our worst accommodations. For most of our trip, we used tour books and checked trip advisor for advice about our accommodations. However, for Venice an agent from the travel agency we used had just returned from the... more

Management response from
Robertino3, Manager

Dear Friend, I'm sorry you were disappointed with the room. It seems that you where very unluky with the rooms you booked. Nothing was working: the beds, the safe, no lift, no porterage service, the bathroom, the lights, the view... it seems incredible that all these stuuf were broken at the same time, don't you think? Residenza Parisi is our...

5 of 5 stars
Columbus, OH
Apr 22, 2008
3/3 found this review helpful

My husband and I just stayed at the Residenza Parisi. We found it a little curious at first when we were escorted over to a whole different building from the Santa Chiara but it ended up being very nice. The room itself was a decent size and the bathroom was enormous. Our "king" size bed was actually two twin beds... more

Reviews of Santa Chiara Hotel & Residenza Parisi

( 1-10 of 75 )
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Address: Santa Croce 548, Venice 30125, Italy