We stayed at this hotel for three nights as we availed of a special weekend break offer. We were originally allocated a tiny twin room, but were immediately assigned a larger room when we requested it at Reception. The room was quite basic, not what you would expect from a 4-star hotel from the point of view of furnishings and... more

After reading negative reviews of the Ayre Gran Colon hotel we weren't looking forward to our stay. However we were pleasantly surprised. All the staff were polite and extremely helpful. The breakfast buffet was very good and the tea and coffee excellent. We stayed in the Europa building which had a very nice lounge and a bar and cafeteria which... more

My husband and me stayed at the Gran Ayre Colon hotel during the GENERA Feria 26 - 29 February . The main reason for our choice was that the metro station Saint de Baranda was 100mt from the hotel and you had to change only two lines (half an hour from Aeropuerto or Campo de las Naciones ) . Nevertheless... more

I know this hotel very well because of it's proximity to my parents place where I lived for 10 years. It is located in Barrio de la Estrella, not right in the town centre but very close, just a couple of tube stops away or a 15 min bus ride. When our relatives come to visit they always stay at... more

the staff at this hotel were very pleasant, but beware there are 2 parts to the hotel and if you are not staying in the main part you are not allowed to dine in the a la carte restaurant. the hotel was to hot at night and this was in november, could hardly breathe in the mornings and there is... more

Was disappointed when we first arrived as we were not expecting to be this far away from the centre. The area that this hotel is in is obviously residential, with many tall brick apartment buildings around, they are not a pretty sight when you want to see Spain. It's a very quiet area, not much going on, don't expect to... more

Just came back from eight nighjts at this hotel. Stay elsewhere if at all possible. Situated in a section of Madrid east of the Retiro park, you could be anywhere where high rise buildings predominate. No atmosphere. Inconvenient to everything. Everything in hotel done on the cheap. Clean. Staff disorganized and surly. Even refused to call for taxis. Breakfast lackluster.... more

I stayed at this hotel with my husband as part of a Bristish Airways package. We had no problems with service. The accomodations were sufficient. It was in in a great location as far as access to Madrid. Would definately stay there again. more

Stayed two nights as part of a tour package. Restuarant staff at breakfast very rude. Avoid room 202. Many problems, air-conditioning, hair dryer, not clean, old, etc. There has to be better places to stay. I have provided comments to Grand European Tours. more