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Best Western Atlantico

Gran Via 38 Madrid 28013 Spain
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Modern hotel with traditional decor, located in the commercial center near the Puerta del Sol Square; the staff is multilingual.
No Business Center No Fitness Center No Free High-Speed Internet No Free Parking Pets Not Allowed No Restaurant No Room Service No Swimming Pool
Check Rates and Availability: $173 €127 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 4.5 of 5 stars Based on 349 traveler reviews
  • What to Expect:
    • 4.5 based on 140 reviews Rooms
    • 4.5 based on 135 reviews Service
    • 4.5 based on 139 reviews Value
    • 4.5 based on 141 reviews Cleanliness
    • 4 based on 1 review Pool

Reviews of Best Western Atlantico

( 11-20 of 354 )
5 of 5 stars
west wickham
Sep 20, 2008
1/1 found this review helpful

recently returned from a short break at the Atlantico room 205 7-10 September. sorry if I sound like a recorded message but all the positive things that you have read from other reviewers are spot on. from check in to check out , we just could not fault this hotel. We suspect we were upgraded , but this was not... more

Management response from
madridhola, Assistant Director

Dear Mr/Ms Guest: Let me start by thanking you for completing our Guest Survey regarding your recent stay at our property. First of all thank you for your comments and your nice words. Your feedback is very much appreciated and I can assure you that my staff and I use this information to do everything possible to create an enjoyable...

5 of 5 stars
london,england
Sep 7, 2008
1/1 found this review helpful

We stayed at the Hotel Atlantico at the beginning of September. The Hotel was great and clean. The roof terrace, something to use, got us away from the hustle and bustle of a big city. The staff were most helpful. It is difficult to find a decent sized room for three adults but the Atlantico provided a well apportioned room... more

Management response from
madridhola, Assistant Director

Dear Mr/Ms Guest: Let me start by thanking you for completing our Guest Survey regarding your recent stay at our property. It is nice to hear you loved your triple room and that it was bigger enough for the 3 adults. Your feedback is very much appreciated and I can assure you that my staff and I use this information...

4 of 5 stars
Hampshire
Sep 1, 2008
1/1 found this review helpful

I stayed at this hotel for two nights in August 08 and couldn't have been happier with the choice. The hotel is in a fantastic location - right on the Gran Via - so it is very easy to walk to most of the main sites. Despite being on the main thoroughfare of the city, I didn't find it noisy... more

Management response from
madridhola, Assistant Director

Dear Mr/Ms Guest. Thank you for your comments regarding your stay at our hotel Best Western Atlántico and, of course, about our staff. I am also happy to hear you loved our bar on the 9th floorhment. Your referrals are very important to us to encourage our staff and ourselves. The Best Western Atlántico values your business and considers you...

Aug 26, 2008
1/1 found this review helpful

Stayed here for 2 nights in mid August 2008, in a “superior room” The hotel was exactly as described and was a real pleasure to stay in, the reception staff were very friendly and courteous, and spoke fluent English, the room was spacious and recently decorated, and the bathroom was fabulous. There was a wide selection at the buffet style... more

Management response from
madridhola, Assistant Director

Dear Mr./Ms Guest. Thank you for your comments and, of course, for your recommendation our establishment. Thank you also for your nice photos taken during your stay in the hotel. Your referrals are very important to us to encourage our staff and ourselves. The Best Western Atlántico values your business and considers you one of our most important customers. We...

5 of 5 stars
Lancashire
Aug 23, 2008

We only stopped one night for a flying visit whilst staying on the Costa Blanca visiting my parents. After arriving by train to Madrid we headed to the Hotel hoping to drop our bags off and were pleasantly surprised to be able to check in at 11am. The room we were originally given had twin beds so being a young... more

5 of 5 stars
East Bay Area, California
Aug 22, 2008

Our memorable stay began with a ride on the complimentary shuttle from the airport. Check in took a few extra moments because of our changes from the reservations, but Oscar at the front desk made sure we had exactly the rooms we needed. Our 10 family members stayed in 4 different rooms, and all were clean, spacious, and perfectly comfortable.... more

Management response from
madridhola, Assistant Director

Dear Mr/Ms Guest: Thank you for your comments regarding your stay at our hotel Best Western Atlántico. It is nice to hear that you and your big familiy have had a great stay. Your referrals are very important to us to encourage our staff and ourselves. All your suggestion will bear in our mind in the future in order to...

Aug 19, 2008

We stayed here between 7 August 2008 and 14 August. Our triple room was 1st class.The bathroom was excellent with a wonderful power shower.The service from the front desk was exceptional -good English is spoken and nothing too much trouble.The hotel is situated centre of town in Grand Via -rooms are soundproof with good air -con.Breakfast was 9 euros each... more

Management response from
madridhola, Assistant Director

Dear Mr/Ms Guest: Thank you for your comments regarding your stay at our hotel Best Western Atlántico and, of course, your recommendation to your relatives about our establishment. I apologize for not exceeding your expectations regarding the coffee/tea maker facilities in room. Anyway you can enjoy your coffee or tea free of charge in the 9th floor of the hotel....

4 of 5 stars
London, United Kingdom
Aug 19, 2008

We stayed at the Atlantico in a triple room for 3 nights in August and found it to be just as most reviewers here have described it - comfortable, clean & reasonably priced. The reception staff are very efficient and their English faultless. i wouldn't describe them as chatty but it just isn't that type of hotel. Everything is very... more

Management response from
madridhola, Assistant Director

Dear Mr/Ms Guest: Let me start by thanking you for commentes received regarding your recent stay at our property. I apologize for not exceeding your expectations regarding the coffee/tea maker facilities in room. Anyway you can enjoy your coffee or tea, free of charge, in the cafeteria, on the 9th floor of the hotel. Please know that we are taking...

5 of 5 stars
Holland
Aug 10, 2008

We stayed in this hotel for 4 nights in August. The staff welcomed us warmly and despite we arrived early, we could check in immediately. We had room 704, a great room facing the Grand Via. We had a king size bed and the beds were just fine. The room size was everage. Relatively big bathroom with seperate toilet and... more

Management response from
madridhola, Assistant Director

Dear Mr/Ms Guest: Let me start by thanking you for completing our Guest Survey regarding your recent stay at our property. Your feedback is very much appreciated and I can assure you that my staff and I use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again....

5 of 5 stars
cheshire
Aug 4, 2008

We stayed at the best Western Atlantico at the end of July. We arrived at the airport in time to catch the shuttle bus to the hotel. The driver was very helpful and was explaining different sights to the two other passangers as they were spanish. When we arrived at the hotel the receptionist was very helpful and spoke very... more

Management response from
madridhola, Assistant Director

Dear Mr / Ms Guest: Let me start by thanking you for completing our Guest Survey regarding your recent stay at our property. I apologize for not exceeding your expectations regarding the noise from inside the hotel. I would advise that next time, please inform the Reception Department and he will go to the noisy room to invite the guests...

Reviews of Best Western Atlantico

( 11-20 of 354 )
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Best Western Atlantico Also Known As

Address: Gran Via 38, Madrid 28013, Spain