The Quay is situated on the edge of the water at Deganwy with spectacular views of the harbour, Conwy castle and Degany marina. Despite booking well in advance the hotel unfortunately could not accommodate us in the same room for our 4 night stay for which they apologised. So, we booked 2 nights in a suite with harbour view and... more

I phoned for an overnight stay rate and was quoted £145. After considering other hotels, went onto their website to book. Rate of £125 came up for the night requested. Proceeded to complete their reservations form, name, address etc, etc. Got to the end and couldn't get the form to complete. Tried again twice unsuccessfully. Phoned them again, approx 20... more

Just returned from our second stay at The Quay and thoroughly enjoyed it. The hotel has the most perfect setting overlooking the marina you honestly feel as though you are abroad somewhere, its beautiful. The reception staff were great our booking was done by Katy she was lovely and very helpful, the hotel porters can't do enough for you they... more

From start to finish the whole experience was superb. Child friendly, welcoming, helpful, excellent food and service and spotlessley clean. The Quay values its clientele and the staff go to great lengths to ensure that your needs are met - pricy, a little but there were no niggly bits so in my opinion it was well worth it and we... more

We had heard so much about the Quay Hotel being the place to go in North Wales so decided to book a table for my parents Golden Wedding celebration. The food came nowhere close to being of a standard you expect in a 5 star hotel. Call me boring, but I went for the Rib eye steak and it was,... more

We rang the hotel orginally and the quote they gave us was really expensive. Then saw it cheaper on expedia so my husband rang the hotel and asked if they could do us a deal. They offered us an extra night free, which sounded good, so we had 3 nights there. On arrival - The guy on reception was outstanding... more

My friend and I stayed in Llandudno/Conwy at various hotels during our stay, and we were able to directly compare our experiences. I booked a Penthouse, my friend stayed in an 'Exec Double'. Without question, this is the best hotel we stayed at in the area, including direct comparisons with other "4 star" venues. My suite was clean and modern,... more

My parents have a cottage in Conwy (about 5 mins from the hotel), so I have visited the hotel for dinner and to use the spa mny times before staying. My boyfriend decided to treat me. We had an amazing time. The staff were very helpful; nothing seems like too much to ask. The food is delicious, breakfast was huge(!),... more

Me and my partner stayed at this hotel for a wedding last month, I knew the hotel was a 5 star before arriving but we were overwhelmed when we eventually arrived. The Marina surrounding the hotel is gorgeous and we had a room which had patio doors opening out onto the marina and overlooked Conwy Castle. Could not fault the... more