As I already said on my trip profile, it was just alright. The room was extremely small and I was very disappointed that I had to pay in full prior to seeing the room. If I would have seen it, honestly, nothing against the hotel, I would have stayed somewhere else. The only offered a continental breakfast, staff was amazingly... more

This B&B/hotel is conveniently a 5-10 min walk to Victoria Station where you can catch a coach bus/train/underground and also the hop on-hop off bus. It's also about a 15 min walk to Buckingham Palace. The other major attractions are further (we walked about 40 min to Westminster Abbey) but you can easily catch the subway to go anywhere in... more

We are a family of 2 adults and 3 children ages 8-14. We arrived at the hotel very late (2am-ish) and the lovely hostess opened up the doors for us without any complains. We only had the pleasure of staying one night, but truly enjoyed it. Yes, the room was very small, but it was sufficient for us and the... more

I booked this hotel based on these reviews because I was looking for a cheap place to stay in Victoria for the night. It was £70 for a double room which I thought was very reasonable considering this included breakfast as well. After staying in a Holiday Inn Express the weekend before up north for £40, the standard was certainly... more

Our family of four had a very pleasant stay at Surtees Hotel in early June 2008. The staff is exceptional and was helpful with changes to our reservation, and they made an excellent recommendation for an inexpensive dinner (Cyprus Mangol down the street). Our room was pleasant and clean, although very simple and somewhat dark. The bathroom down the hall... more

I recently stayed in two different hotels near Victoria Station. The location, near Victoria Station, has many advantages including easy access to the trains to Gatwick Airport. Surtees was a wonderful place to stay and I would highly recommend it and the friendly staff. I couldn't believe the difference in quality between the two hotels. Same general location, same price,... more

We found that the Surtees Hotel was a great place to stay for what we required. We required to stay in London for a family wedding, so were looking for somewhere to put our head down for only a few hours. The Surtees Hotel met our expectations. The rooms we had were clean and sufficient in space and the beds... more

The Surtees hotel is not a 5 star hotel. It is a bed and breakfast that has a very attractive price range for budget travellers. After reading all of the other reviews, I think it may be possible that the negative reviews came from people with unrealistic expectations. Yes, the rooms are small (although we had 6 people in one... more

The Surtees hotel is a cute little hotel on Warwick Way, very close to Victoria Station and multiple restaurants. Minutes away from all the London attractions by foot or tube! The outside door is kept locked at all times, so the reception has to buzz you in the first time and then you are given a key to let yourself... more