On booking I was told a standard room was not available and that as it was a booking in the next 24 hours a suite room would be allocated instead. On arrival I was told there was no suite rooms (even though this had been confirmed through laterooms and myself ringing the hotel). The room I was given was about... more

This hotel provided so much --- a very convenient location, the feel of a London townhouse, lovely rooms, a very nice continental breakfast and unfailingly helpful staff. While our room wasn't ready when we got there around 1:00 p.m. we were comforted by the news that we had been upgraded to a suite. We probably weren't in the rooms enough... more

This hotel is a well kept secret, it is very well hidden on Jermyn St! The decor of the hotel is a little old fashioned in style but that's just a matter of personal taste and it's all in good condition. My room was spotlessly clean with a very comfortable bed, cd player, DVD player (DVDs available from reception), a... more

Me and my partner stayed at this small hotel in an excellent location. The bedroom was lovely with a large double bed. We had a small sofa to sit and watch the tv on. We had fresh fruit in the room waiting to be enjoyed. The bathroom was gorgeous and had the best toiletries you would want to use. The... more

I lived in London years ago and this was my first time back in 12 years. We were only there for a 4 days so I wanted to have as close as I could get to a "real" London experience. The hotel is perfect. Small enough to be quaint but big enough for all the luxury amenities one desires !... more

My son and I stayed one night at 22 Jermyn in early July. The location is great during the day -- close to the theatres, right on a good shopping street, and very central for walking to many attractions -- but it's noisy at night and early in the morning, due to street noise typical of a commercial area. Besides... more

I stayed in this hotel for five nights with my family and found everything about it thoroughly superb. For tourists, the location is fantastic, located on a side street just off Piccadilly Circus with easy access to the underground, West End theatre, Soho restaurants, regent street shopping and major sites including Trafalgar square, the National Gallery, Fortnum and Mason's, St.... more

We stayed in a two room suite with our teenagers and highly recommend 22 Jermyn St. It was well appointed with a beautifully decorated main room, which included a fireplace. Our children slept in this "living room", one on the couch, which pulls out and the other on a rollaway provided by the hotel. The room was big enough to... more

This was the finest small hotel experience I have ever had. From the hotel-arranged driver who picked us up at Gatwick, to the helpful and courteous staff who arranged opera and musical tickets, to the lovely two-room suite, I cannot say enough positive about 22. The location is superb--5 minute walk to the National Gallery, 15-minute walk to the British... more