Stayed in this hotel for three nights in August. Asked for non smoking room when booking on travel website, was given smoking without question at checkin. Realized room was a smoking room, when I asked at desk was told, "Oh, sorry, that can happen when you book with Expedia" even though I had checked in at 3pm in order to... more

A group of us, 35 kids and adults, just finished a one week stay at the Les Suites. The first impression…everything is pretty dated. The lobby, the slow elevators, the very tight parking garage and the rooms. Upon entering the room for the first time, there was a signed letter from the hotel manager on our kitchen table that said... more

Les Suites Hotel Was The Nicest Hotel I Ever Stayed At IN MY LIFE i Have Stayed At Many Hotels All Over The World but nothing compares to les suites price and value. i stayed at Les Suites Hotel for 3 days 2 nights (August 5-8) The Pool Is Really Nice Too, It's Reall Warm The Only Thing Is The... more

It's like staying in a one bedroom apartment. The service of the staff is wonderful - very helpful, efficient, and friendly. In our suite, the kitchen was fully loaded and having a fridge, microwave and stove really cut down on eating out. The dishes which we left on the counter were put in the dishwasher each day by housekeeping and... more

My boyfriend and I booked a few nights in Les Suites in Ottawa last September and we LOVED it. It has a prime location, our room was beautiful and affordable, clean, and the staff is incredibly pleasant. The hotel's location, mere yards from Bywater Market, were perfect for us, as we had planned just to hang out and explore the... more

Great value with downtown location and wonderful staff. A perfect place to stay over Canada Day. Very family friendly with exceptionally large suites. We would recommend this property to anyone looking for a downtown hotel. more

Checked into hotel with no problems (we had reserved two rooms for our group). One room was fine but the other room had someone in it. So the staff found us another room but the lock was broken and could only be opened by an actual master key (not a master swipe card). They offered to let us stay there... more

This Christmas my family decided they would travel to Ottawa to celebrate. My brother and his wife brought their two young children up from the states and my parents travelled from out of province. Upon checkin, the kids were greeted with their own checkin package consisting of a coloring page, crayons, and a toy. They were thrilled! This set the... more

We made the hotel home for a week and enjoyed the stay. The staff was very friendly and helpful. The suite was clean, quiet and comfortable. It looked new. We had a one bedroom apartment with a full kitchen on the courtyard side. The bonus was the washer dryer. There was a heat wave for the first few day of... more