Stayed at the Macies Best Western June 9 - June 12, 2008 and had a very interesting stay. The motel did not have an up and running pool and the hot tub was questionable. The tub produced bubbles when on. The website promotes a spa like setting but once at the motel no steamroom was located and the sauna consisted... more

My daughter and I stayed at this hotel over the Memorial day weekend. It was not a good experience overall. 1- When we checked in one of the room keys didn't open the door and after a long drive it was frustrating trying to figure out what we were doing wrong. The rest of the weekend it was guessing if... more

When we arrived in this hotel it appeared to be very clean, tidy and well presented. The staff were extreamly helpful and access around the hotel was very easy. If I was to pick holes in this hotel I would only mention two points: 1) Whirlpool - (Take a gas mask) The fumes from the chlorine were so strong it... more

This hotel was very nice and the staff were very professional. The room was very clean and confortable. The price was very reasonnable too! more

We stayed for a week, clean and well equiped room. very convenient to get quickly to down town and other nearby attractions. Hotel staff very friendly and helpful with good local knowledge. Served quite a good breakfast in basement resturant. Very convenient shopping mall accross the road from hotel. more

Stayed June 16 and 17, 2007 Great staff, friendly and knowledgable. Rooms were great, was travelling with family so we had 2 rooms. Clean, well appointed and large rooms, we were on the 4th floor facing the pool. No outside noise at all. Easy to get to Parliament, Byward and downtown. The drive was only 10 minutes, lot's of services... more

Stayed here for a conference, and that's the only reason I would return. Location is on the western side of Ottawa, with NOTHING of interest nearby. Little Italy is the closest area with decent restaurants, but it's not within walking distance. There is only a couple of stripmalls nearby. Hotel check-in was average, but staff were friendly. Room was so-so... more

We just stayed for 4 days at the Macies Hotel and my husband and I were absolutely thrilled with the place! We stayed on the 4th floor which kept any street noise to a minimum. The room was spotless and larger than your average hotel room. My husband kept commenting on how this is the only hotel room he's ever... more

I've stayed at this location twice over the last two years and have no complaints. The hotel is clean, well kept, has access to the Internet, and is within close proximity to many restaurants, shopping plazas, and tourist attractions. Although no continental breakfast is served, there are restaurants across the road that serve breakfast at very reasonable prices. more