One lady of the Front desk staff was quite abrasive and crude with the manner in which she explained that the breakfast was over at 9am. Felt as if we were blasted for asking.We arrived at the front desk that morning about 9:45 - 1030am sunday. She appeared to be min. 45-ish at least, avg ht. 5-5 approx. Wish I... more

Desk clerk could not explain free breakfast so she got mad ,then in morning the bus group took all of the food with them. Oh yeh the work ing women out front all wanted dates ?? Yes that kind Boy I am glad my kids were not there. more

We stayed for one night and paid $150 a night. We were getting cheaper bed and breakfast options nearby but we wanted something clean and thought paying a bit more will at least guarantee cleanliness. But we got bitten by bed bugs ! We had huge itchy rashes which lasted for 4 days.On top of it, we had to disinfect... more

The hotel was ok. But we went there for our honeymoon and on thier website they show the honeymoon suite with a bottle of champayne etc. Well there was not a bottle of champayne. Not even a Congrats from the front desk. Nothing!..& I was standing there with my wedding gown on! . So once we got to our room... more

Although the rooms were nice and comfortable the customer service at this hotel was atrocious. Staff were rude and not helpful at all. When we checked in the FRONT OFFICE MANAGER was rude and she also refused to allow me to pay my bill the day before my departure. I work at a hotel and ALWAYS allow a guest to... more

Last week in August, 2007. Stayed at Super 8...read mixed reviews before hand. Actually a nice hotel; people seemed helpful but weren't really knowledgeable about the transportation facilities. Gave erroneous information. Awakened by fire alarm one morning with no explanation of what to do. Stood in parking lot for quite a while; when we got back to the room in... more

We have been to Niagara Falls so many times I've lost count but this was the first trip for many on our church trip. This Super 8 was SUPER to my church family. Many commented on wanting to come back and stay here again. We really appreciate how friendly and accomodating you all were to us. Thank you once again... more

This is the third time we have stayed at the Super 8 in Niagara. The staff have always been friendly, courteous and helpful. The rooms are nothing great to speak of, but they are at least clean and roomy although starting to look a little tired. It's a good budget hotel if you're doing a one-nighter at the casino. We... more

Okay, so obviously no Super 8 is going to be the Waldorf-Astoria. What we were looking for was a clean, reasonably priced room not too far from the action, so to speak. And for the most part that's what we got. We stayed in the superior whirlpool suite for $129 a night, which was fair. The room was supposedly non-smoking... more