We stayed for 4 days and it was a major let down! Please do not be deceive by the posh lobby posted on their website. Though the staff are knowlegeable and courteous but not honest in customer service. We check-in early and was grateful that there was an available room for us. The receptionist told me that we were upgraded... more

We stayed here overnight while visiting the unmissable Butchart Gardens. The hotel was clean, staff pleasant, room fine - but nothing out of the ordinary. It was well located near the town centre, everything was walking distance - including the superb meal we had at 'Nautical Nellies' - best seafood linguine I've ever had, my mum had steak which was... more

We had our car broken into (window smashed)in the parking lot, as did our friends a couple nights before. Staff said they had a security guard but I never saw him/her in the 10 nights we stayed at the hotel. Even when we came in at 11 and 12 at night. Staff said 20 cars had been broken into in... more

We stayed here for 3 nights at the end of a 2-week exploration of the entire Vancouver Island. The location is most convenient, just a couple of blocks away from the Inner Harbour, and with a beautiful park right behind. The hotel is old-fashioned but well maintained. Our room was large and comfortable, and the bathroom was THE BEST -... more

Let me start with the good stuff: - Close to the inner harbour - Housekeeping services were good - The room itself was not too shabby And the bad: - We arrived just past 4pm, our room wasn't ready till just after 5pm. - We were overcharged $40 because the room we booked was not available so we were automatically... more

We were booked into the QV Hotel as part of an Elderhostel tour. The accommodations were excellent, the location was right in the Inner Harbor, and the meals at the hotel (Samuel's restaurant) were great. The staff was very pleasant and accommodating. more

We came to Victoria to celebrate a 60th birthday and had three rooms for 3 nights at this hotel. I wasn't sure about it as some of the reviews were not great, but this was a lovely hotel and worth every penny. Compared to other hotels I researched, the rate for this hotel was really good for the high season.... more

My wife and I spent one night at this hotel. The hotel is a little dated, and most importantly the rooms have no air conditioning. We are accustomed to sleeping with the air blasting and had to settle for an oscillating fan. Be careful when booking your stay. Our planet has been known to have unexplainable heat waves and you... more

We did not expect much as we booked through a travel agent but when we arrived at 10pm as we were delayed the staff could not be more helpful. They had kept the room even though we had not told them we would be late and as it was too late for the resturant the reception staff made us sandwiches.... more