This was an excellent hotel. The rooms were nice, and looked as they do in the hotel pictures. The staff were very friendly. The pool was large, with a large gym with washrooms and change rooms. There is also a sauna and hot tub. The pool and area were bigger than I was expecting for that area of Vancouver. I... more

LOCATION: The Renaissance had an excellent location. It is walking distance to great shops at Robson and Pacific Center. CHECK-IN: Check-in was fast and easy. Clarissa and Anthony took some time to walk us through all of the tourist attractions and activities since it was slow for them. They also sent over coupons and brochures to our room while we... more

We stayed here the first night of our Rocky Mountaineer tour, this was not our chosen option - but we were very impressed. Lots of guests had concerns over refurbishments, but we saw no evidence I think they may have finished these. Check in was swift, we were given an upgraded refurbished room with a lovely view of the float... more

Our stay at the Renaissance was very nice. Everyone was very helpful...starting with Alex, the concierge. My husband was at the Renaissance for a meeting so I was free during the day to tour the city. Some of us went on the Trolley tour so we could hop on and off with narration on the way. One day we took... more

My family (7 total) all stayed at this hotel for the World Championship Triathlon and really enjoyed this hotel. It was the host hotel which made it convient for the athlete in our family but was very convient to things we wanted to do in Vancouver. My sister and her husband stayed on the 6th floor and their room hadn't... more

Just checked in today (24 May) and received a newly renovated room with a spectacular view of the harbor. Check-in was extremely friendly and prompt, in-room internet access is complementary, and the location is great--located in what appears to be the center of the downtown harbor area. I highly recommend this hotel to anyone. more

I stayed at this hotel when I attended a conference recently and was pleasantly surprised with the NEWLY RENOVATED ROOMS! The bed was very very comfortable, you just sink in the luxury of the sheets! The location was awesome close to everything the city has to offer, shopping, restaurants and the convention centre. The service was prompt and genuine. I... more

Renovation creates noise and strong paint smell on selected floors. Room was left uncleaned twice until one of the staff was directly asked. Noise from the hallway leaks into the room through the door. Bathtub does not drain properly. When complained was promised quick resolution. Still waiting. For the price: CAD199 it is truly bad. more

After a few days of skiing, our family of five booked two rooms for a day and a half of sightseeing in Vancouver. Although one King and two Doubles Adjoining rooms were requested, the hotel could only provide us an adjoining room with Doubles in each. Not quite sure that this should happen in a nice hotel, but we accepted... more