I stayed at the Sands for one night in early March prior to heading off on holiday. As always, I was more than satisfied with all aspects of the service but on the day I was leaving to catch my train the staff excelled themselves. I had a harmless but messy fall at English Bay and returned to the hotel... more

I have just returned home from a weekend stay at the Best Western Sands Hotel and cannot stop raving about what a top notch establishment it is. The staff are extremely friendly, knowledgeable, and helpful. The hotel is very nicely decorated and appointed but not to the point where you can't relax. I had a lovely room with a King... more

I spend Christmas at the Best Western Sands for 4 nights. I got 2 queen beds in my room on the third floor with the ocean view. The room was clean and the service desk was helpful for directions. However, the room was too cold even though the heater was on, so I requested an extra heater which was provided... more

This was our second stay at the Sands. The first time we were in one of the rooms that has not yet been renovated. This time, we stayed on the top floor (with balcony and great view), which was certainly an improvement over the previous room we stayed in. While the room didn't exactly knock our socks off, the parts... more

I really enjoyed my stay at this hotel over the Thanksgiving weekend. The front desk staff were very professional, helpful, courteous, and pleasant. The king bed in the room was super! Except for my bed at home, I have not slept on such a comfortable bed. The only niggling little thing about the room is that the bathroom is very... more

I absolutely LOVED my time at Best Western. The front desk staff were so friendly and courteous. I was upgraded to a better room and it had an awesome view of the ocean. The rooms were recently renovated and beautiful! The hotel is very close to the ocean and tonnes of places to eat. Ill definitely go back. more

Recently had 3 individual stays at this hotel travelling between the Rockies & Vancouver Island. The staff were very nice and helpful - as all Canadians are. Going into the lift was a timewarp back to the 70's. Room was clean, but bathroom badly needed refurbishing. Good venue if you don't spend much time in your room and want to... more

We stayed here in August, around the time of the Festival of Light. The hotel itself is in a brilliant position, practically overlooking English Bay and the room we stayed in was large, comfortable and not too noisy for one facing a road (Davie Street). However, a couple of things spoilt it for us. A few times during our stay... more

The Sands is great. It's 1 block from the beach, liquor store and a drug store plus there are lots of other shops and restaurants within walking distance. They were renovating and I got a new room. I am a police officer and go to the hotel frequently for police functions. The food is always 1st class and the parking... more