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Best Western Westwood Inn

18035 Stony Plain Road Edmonton, Alberta T5S 1B2 Canada
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Westend Motor Hotel & Convention Center located 10 blocks from West Edmonton Mall.
Business Center Fitness Center Free High-Speed Internet Free Parking Pets Allowed Restaurant No Room Service Swimming Pool
Check Rates and Availability: $127 CAD148 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 3 of 5 stars Based on 18 traveler reviews
  • What to Expect:
    • 3 based on 14 reviews Rooms
    • 3 based on 11 reviews Service
    • 3 based on 14 reviews Value
    • 3 based on 14 reviews Cleanliness
    • 4 based on 2 reviews Pool

Reviews of Best Western Westwood Inn

( 1-10 of 19 )
1 of 5 stars
Calgary, Canada
Oct 7, 2008

I will never stay at this hotel again. We were there on the weekend for a business trip. The service was non-existant. Even though all written information in the rooms states you can get food until 10 pm this is not in fact true. On the Friday night of our arrival the kitchen closed around 9:30 pm. On the Saturday... more

4 of 5 stars
Enniskillen, N. Ireland
Jul 22, 2008

Travelled as a party of 5 as I have 3 kids. The room was a reasonable size with 2 doubles and a sofa bed which was made up and ready to go. Nice to see there was the right number of towels supplied throughout stay. Nice design feature was wash basin area was separate from toilet and shower, good when... more

Jun 11, 2008

I was very impressed with the changes at this property. The rooms are clean and have been redone completely. Very nice change! The service staff were very friendly in all areas, nice menu in the restaurant. I would come back again for sure! more

Jun 10, 2008

We checked in early in the morning with my wife and I and our two kids and I must say ive never stayed in a hotel where the staff were more helpful and knowledgeable and the hotel is very close to west edmonton mall so it was convenient for us and we were pleasantly surprised by the great restaurant and... more

1 of 5 stars
Regina, Sask
Apr 1, 2008

-Website was incorrect reguarding room types. -booked smoking - got non-smoking -elevator motor blew up - no replacement/parts in Edmonton -couldn't guarantee same room type if we moved -staff disinterested in getting elevator fixed -overpriced meals in restaurant -no elevator service to lounge -told by elevator repairman that a second elevator shaft exists, but that it was walled off. This... more

1 of 5 stars
Red Deer, AB
Feb 10, 2008
1/1 found this review helpful

We tried to stay here. Got there at about 6:30 PM. Sent us to a room that wasn't cleaned (still had the house keeping sign on it). Went back to, told us all they had were single beds...ordered a king size. Tried to send us to another local hotel, wouldn't pay the difference. Didn't even give us that good of... more

4 of 5 stars
Cardiff, Wales
Dec 22, 2007
0/1 found this review helpful

Used the Westwood whilst visiting the Edmonton Mall, which is just a 10 minute drive away. On checking in, we were allocated 2 rooms which were smoking rooms and stank of stale smoke. The front desk staff were extremely helpful and allocated us two non smoking rooms, which were large and comfortable. Desk staff were also helpful with directions etc.... more

Jul 10, 2007
1/1 found this review helpful

We stayed here with my son's team for a tournament. The desk staff were helpful in booking us in and making last minute changes. However, the room we had is infested with bed bugs. We were covered in bites, and the only thing the manager did was tell us we could have a free night. Not good enough, will never... more

4 of 5 stars
Lloydminster, Canada
Mar 7, 2007
0/2 found this review helpful

Stayed here Last November (2006). My first floor room was very spaceous and tastefully decorated. The wirelees internet is only available in public areas and the Business Center but there is data links in the room. The room was very clean and quiet. I chose this property because of it was close to shopping and easy access to major streets... more

3 of 5 stars
Marwayne
Feb 15, 2007
1/2 found this review helpful

WE stay there every time we are in the city. (6-8 times per year) It's clean quite and in a convenient location. the double rooms have 2 queens and a hide a bed. They are also spacy too. We don't go to the city to sit in our room, we sleep there. It is perfect for us! I have recomended... more

Reviews of Best Western Westwood Inn

( 1-10 of 19 )
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Best Western Westwood Inn Also Known As

Address: 18035 Stony Plain Road, Edmonton, Alberta T5S 1B2, Canada