We needed to stay close to the mall and were not interested in staying right in the mall at Fantasyland Hotel (too expensive and horrible place to stay, read all their reviews if you don't believe me!) This is close enough to the mall and was easy to find. I was very impressed with the service, they were outstanding -... more

Stayed here for two days while visiting West Edmonton Mall. I have done a fair bit of business travelling and have stayed in higher end hotels. This hotel by far surpassed some of the high end hotels I have stayed in. The hotel staff were extremely friend, the room was meticulously clean and it was a great stay. Well managed... more

Pro: This property is close to shopping/food, half a block from the hotel. It is roughly a block south to the Edmonton Mall. The room is great - newly renovated with granite countertop and new tiles/carpets. Great breakfast - good selection of cold and hot items. Con: Small bathroom, barely to move around easily. As I said, the hotel is... more

I booked on line and tried to cancelled 2 weeks prior to my stay and was told it was not refundable ---$148.00 night - not a cheap rate for an OK hotel . Very bad policy. D more

I was a bit turned off after my first phonecall to the hotel. A fellow named Matt was completely unwilling to match the prices offered on their own website. He said that the website was run by a third party and that only if I booked online would I receive the $10 difference. He really didn't care about my business... more

We stayed there on the 18th and the 19th . The room was clean. As soon as we walked into the room the spray that they use for the air was so strong that we had to open the window . When my husband and my three kids and myself went to sleep that night, we had restless sleeps and... more

Our room was clean and the bed was comfortable. The heater smelled a bit - probably was the first time it was on for the season. It was odd having the sink separate from the small washroom. The "steam bath" didn't work and made the washroom crowded. I would suggest calling the hotel directly to find out the best way... more

First, let me say: Clean, Quiet, and Comfortable. HOWEVER...we had a kids suite, and the sliding doors did not shut all the way. A small gap was between doors when shut. Also, the air conditioner is in the Kids Suite....however..unplug it if it bothers you. The Breakfast downstairs was yummy! Boiled eggs, coffee, orange juice, apple juice, muffins, toast your... more

We had a King Room which was very nice and the Bedding was excellent and comfortable. Breakfast was excellent and included in the price. I enjoyed the Shower and the good coffee. Will be back the next time I visit Edmonton. The Mall was 3 Blocks away. more