Let me start out by saying that I had been following Trip advisor reviews for months before our trip so my review will be lengthy because this resort is amazing, pictures do not do it justice. We have stayed at many all inclusive resorts before but never a" Palace" like this. Our travel agent Carrie "AllInclusiveDeals.com " outdid herself this... more

My daughters, 16 & 11, and my husband and I stayed at the Palace from July 30 - August 6th. Everything was wonderful for the most part. We had a room in the Michoacan but then upgraded to an ocean view room in the Oaxacan building, room 8514. That was nice except for everything having a "damp" feeling if the... more

This is long - but it should cover everything....Hope it's helpful. Transfer It was an hour from Cancun to the hotel via the mini-van (seating 10). There are a lot of time share and hotel staff that accosted us as we made our way through the airport. Hotel Beautiful. Lovely spacious room. Gorgeous pool. Not heated. Some guests were complaining... more

We stayed at the Barcelo Maya Palace 7/30-8/5/08. We had 10 people in our party with 4 rooms. As soon as we arrived we were greeted and immediately escourted to the VIP room. Maria took care of our check in and all dinner reservations for the week while we sipped champagne. She is "the best". The rooms were beautiful and... more

Just got back from the PALACE. Stayed there for 10 nights. This is the best all inclusive resort that we have ever been. Here is the my review. Postive: Room: Husband wrote email to the reservation department a few days before we arrived and asked for the best room of the premium club and we got the OCEAN FRONT room... more

Imagine going to your favorite restaurant with you're family and when you sit down the place transforms into the most dingy truck stop you can imagine with folks from the state school as your servers. The place is beautiful and the resort is nice and new however the service is as poor as one could possibly imagine. When you have... more

We stayed at the Palace from 7/26 - 8/2. It is what most people have said, it's beautiful. We stayed at the Barcelo Maya Beach in 2005 and there is no comparison...but. We traveled with my 18 yr old son and 22 yr old daughter and they both loved it. Here are the things we enjoyed: Cleanliness..the resort is spotless... more

My husband and I, our 2 young children and 3 of our friends stayed at the Palace the week of July 26th-Aug. 2nd. The resort is absolutely breathtaking. We previously stated at the Riu Palace Mexico which is very luxurious compared to the Barcelo Palace which is simple but beautiful and extremely clean. If they put as much effort into... more

We stayed at the Barcelo Maya Palace and returned on August 2nd. It was our first stay at the Bacelo and 2nd time in an all inclusive resort. We usually travel on our own and make all our own arrangements but this time, we wanted to take our 3 kids aged 20, 17 and 14. Overall the resort was very... more