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The Royal Playa del Carmen

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4.5 of 5 stars 949 reviews
949 Reviews
5.0 of 5 stars
609
4.0 of 5 stars
196
3.0 of 5 stars
56
2.0 of 5 stars
53
1.0 of 5 stars
35
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#9 of 161 hotels in Playa del Carmen
Description: Beachside all-suite resort with Mexican architecture located next to Gran Porto Real in downtown Playa del Carmen village.
  • Address
    Avenida Constituyentes No 2
    (formerly Royal Porto Real Resort)
    Playa del Carmen 77780
    Mexico
Check Rates: $486 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 4.5 of 5 stars Based on 942 traveler reviews
  • What to Expect:
    • 4.5 based on 785 reviews Rooms
    • 4.5 based on 790 reviews Service
    • 4.5 based on 781 reviews Value
    • 5 based on 783 reviews Cleanliness
    • 4 based on 149 reviews Pool
  • Recommended For:
    • 70% based on 885 reviews An amazing honeymoon
    • 60% based on 885 reviews Older travelers
    • 20% based on 885 reviews Young singles
    • 10% based on 885 reviews Families with teenagers
    • 10% based on 885 reviews Couples/romantics

Reviews of The Royal Playa del Carmen

( 1-10 of 949 )
4 of 5 stars
Columbus, OH
Sep 4, 2008
1/3 found this review helpful

The Royal is in a great location in Playa. It is in the center of town and enjoys a beachfront location. The staff are friendly, however, everybody in the lobby will be offering various adventure packages. The rooms are nice and everyone of them is equipped with a jacuzi and all inclusive minibar. The food in the restaurants is not... more

Sep 1, 2008
2/2 found this review helpful

My two friends and I spent five fabulous days at the Royal Hotel in Playa del Carmen. The hotel is aptly named as we felt like royalty! This was an all inclusive resort and we could not have asked for more. Our room was immaculately clean with all white bedding. The maid did an excellent job each day and left... more

4 of 5 stars
Los Angeles, CA
Sep 1, 2008
2/2 found this review helpful

We just got back from our Honeymoon at the Royal in Playa Del Carmen and it was fabulous. The food was incredible at ALL the restaurants and the service was great. We upgraded our room to beach front -walk out and it wasn't really worth it. We were ground floor facing the ocean, but with the greenery and walkway in... more

5 of 5 stars
Brampton, ON
Sep 1, 2008
2/2 found this review helpful

The Royal is as good as it gets. We first stayed at the Royal April 2006. We thought we had died and gone to heaven. Rooms: Amazing. big, gorgeous, very classy Pool: Plenty of chairs, huge and never too crowded. Water temperature always just right. Especially loved the in water chairs. Beach: White soft sand and calm turquoise blue water,... more

3 of 5 stars
Toronto, Ontario
Aug 31, 2008
1/9 found this review helpful

Quite disappointed with the Royal. Maybe our expectations were too high, but was expecting much much more. Stayed Aug 28-30/08 after transferring as an "upgrade" from their sister hotel Gran Caribe Real in Cancun, which was a much better stay. Pros: -Beautiful hotel property with nicely kept garden areas -Conveniently located a few minutes from 5th Avenue -Nice, big beds... more

Aug 31, 2008
2/2 found this review helpful

My husband and I just returned from our FIRST vacation to Mexico on 08/28/08. We stayed at The Royal Playa del Carmen for five days. It was FABULOUS. We stayed in a Royal Jr. Suite Ocean View. I was able to check in online 48 hours prior to our arrival. When we got to the airport in Cancun, our transportation... more

5 of 5 stars
Virginia Beach, VA
Aug 28, 2008
1/3 found this review helpful

Great experience! The staff was very courteous. The food at each restaurant was delicious and copious. They set the standard for the "All Inclusive" hotel. How can you go wrong with a shot bar in your room? Close to downtown Playa, everything in walking distance. Also in reasonable distance for excursions. more

5 of 5 stars
Oklahoma City, Oklahoma
Aug 28, 2008
3/3 found this review helpful

I read TA everyday for 6 months before we left - Thank you for everyone's help!!! My fiance (39) and I (30) stayed at the RPDC Aug 15th - 20th. This was our first time to the hotel and to the area and we could not have picked a more perfect hotel and location. I will start a the beginning.... more

5 of 5 stars
New York
Aug 27, 2008
1/1 found this review helpful

Thanks to Trip Advisor contributors who helped us select the Royal - the reviews were very true to what we experienced! * Service - incredible! Staff is super friendly. Entertainment staff genuine and fun. If you want to hang out, they are there, but if you just want to relax, they will leave you alone *Grounds - well maintained, beautiful,... more

5 of 5 stars
Texas
Aug 25, 2008
4/4 found this review helpful

My wife and I have been to the Cancun/Playa del Carmen many times and have never stayed at the same hotel twice, until now. We stayed by chance at The Royal in Playa del Carmen in January, 2008 and just returned (August 8th) from a week of rest and relaxation at; you guessed it, The Royal in Playa del Carmen.... more

Reviews of The Royal Playa del Carmen

( 1-10 of 949 )
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The Royal Playa del Carmen Also Known As

Address: Avenida Constituyentes No 2 | (formerly Royal Porto Real Resort), Playa del Carmen 77780, Mexico