I stayed at the grand from July 31 to August 7. I consider my self to be a value traveler and will consider any and all resorts. My main reasons for coming to cozumel: incredible diving, beach, and the incredible value this island offers. Everything else is just a bonus. With that said here is my review. Check in: Do... more

I will start with the negatives first since most readers are looking for what might go wrong. I checked the reviews too and wish I would have paid more attention to some of the points. I cannot say enough times how horrible the a/c was. Being from Texas I am well aware of the outside temperatures, but expect to sleep... more

This is our 7th trip to Mexico and we just arrived at the Occidental today. The drive up to the lobby smells like &%$#$, I hear the plants are watered with recycled waste water – hence the smell. The lady who greeted us was very nice and the check in was ok - not grand or treated exceptional, just ok.... more

My husband and I got married at the Occidental this past June and had 35 guests with us for the week. I should mention I’m not a big fan of all-inclusives and was a little reluctant on this resort with all of the mixed reviews. However, we were very happy overall. Check-in was easy and we were happy to find... more

I just returned from a four night stay at the Occidental, and I would consider this hotel to be mediocre at best. To be fair, there were some commendable features of the resort, particularly the service, hard-working staff (as always and everywhere in Mexico), the helpful scuba instructors, and well-maintained grounds. However, I did have several concerns: 1. First and... more

Brother was married at the resort and the employees were top notch in planning the wedding. The wedding coordinator and photgrapher were perfect and more than comparable than what you would find in the states. Great drinks, average food, and beautiful beach. Definitely walk down the beach to the small restaurant (Alfredo's I believe) to have them cook up their... more

My husband and I spent our ten year anniversary at the Occidental Grand, and we are so glad that we did! The hotel, the villas, and the grounds were beautiful and very well kept. As nature lovers, we liked the fact that the resort was in more of a natural environment as opposed to a huge concrete hotel building with... more

We felt we owed Trip Advisor a review as it saved us going to the White Sands where we were originally booked. A raspberry to First Choice who were originally in denial and then just downright unhelpful. The additional cost at the Grand was in our view well worth it and we had a great family holiday. We had interconnecting... more

We did a tour of this hotel, and although the hotel grounds had lovely landscaping, it is surrounded by 'natural foliage' which on the island amounts to scrub trees and vines. The rooms were very spacious, and looked brand new, but unless you were oceanfront, your 'view' from your balcony is just trees, and the balcony would be useless at... more