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Gran Caribe Real Resort

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3.5 of 5 stars 1,138 reviews
1,138 Reviews
5.0 of 5 stars
347
4.0 of 5 stars
376
3.0 of 5 stars
135
2.0 of 5 stars
143
1.0 of 5 stars
137
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#37 of 157 hotels in Cancun
Description: Striking 6-story beachfront resort blending Colonial and Mexican design comprising tower and 26 villas, set amid tropical foliage.
  • Address
    Blvd Kukulkan, Km 11.5
    Cancun 77550
    Mexico
Check Rates: $338 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 3.5 of 5 stars Based on 1,134 traveler reviews
  • What to Expect:
    • 4 based on 634 reviews Rooms
    • 4 based on 632 reviews Service
    • 4 based on 629 reviews Value
    • 4.5 based on 630 reviews Cleanliness
    • 4 based on 237 reviews Pool
  • Recommended For:
    • 60% based on 704 reviews Young singles
    • 60% based on 704 reviews Families with teenagers
    • 40% based on 704 reviews An amazing honeymoon
    • 40% based on 704 reviews Families with young children
    • 40% based on 704 reviews Older travelers

Reviews of Gran Caribe Real Resort

( 1-10 of 1,138 )
3 of 5 stars
Logans2008
Jul 20, 2008

We were married at the Grand Caribe Real in January 2008. We had 61guests attend our wedding and that is why I am giving it only "average." There were a few issues that we, and our guests, had that could have been prevented or better handled. Laura who planned the wedding was amazing to work with and went above and... more

5 of 5 stars
glasgow, scotland
Jul 19, 2008
2/2 found this review helpful

Me and my boyfriend went here 03.07.2008 for 2 weeks. Im 19 & he is 21 this might have some relevance to people of a similar age. We booked through first choice travel agents and found that it was well worth the money it was about £1400 each we paid for an ocean view room so it was a bit... more

5 of 5 stars
California
Jul 18, 2008

My husband and I took a week vacation and stayed at the Gran Caribe after it was recommended to us by a close friend. I have to say it was absolutely perfect....from the wonderful staff to the delicious food and buffets this was by far the best travel experience yet. With activities and great location we had very few reasons... more

4 of 5 stars
Washington
Jul 16, 2008

We went to the Gran Caribe Real with a group of friends for a week. The hotel is very nice and our room was wonderful. Our room was on the members floor so we had access to a special member's only lounge with food, a huge bar with premium liqour, water, soda, pool table, tv and computers. Our room was... more

Jul 10, 2008
1/1 found this review helpful

Stayed here just last week for a wedding so this was not picked by me. The place is average at best. Best thing to do is pre-arrange transportation to and from the airport so the taxis do not rip you off. Whichever transportation company you use, it will take about 40 minutes to get to and from your hotel (due... more

5 of 5 stars
Arbroath, United Kingdom
Jul 9, 2008

We booked this holiday through 1st choice for a 2 week honeymoon. We arrived at the hotel at about 3pm and booked in we were brought a glass of bubbly and asked about upgrading. We were told it would cost $20 per day to upgrade to a seaview room so we did. When we told the receptionist that it was... more

5 of 5 stars
Essex, England
Jul 1, 2008
1/1 found this review helpful

Well, what can i say... Had the most amazing time here at Gran Caribe Real, staff are exceptional, especially waitresses, waiters and entertainment staff, i had the most amazing time and would definitely recommend to anyone ready this. Our room was cleaned daily with fresh towels and clean sheets, the hotel was always clean and tidy. If you are ready... more

1 of 5 stars
Michigan
Jul 1, 2008
0/4 found this review helpful

This is the worst hotel we have ever stayed at. This vacation was booked through Rainbow Travel agency in Grand Rapids, Michigan. They told us it was a great resort, they were oh so wrong. Gradweek was in full swing when we arrived at the resort, which meant that about 90% of the occupancy was drunken teenagers, getting in fights... more

2 of 5 stars
nebraska
Jun 29, 2008
3/4 found this review helpful

We stayed at the Gran Caribe Real for a week in June. The check in process was horrific. We arrived at approx. 3:30 in the afternoon and were told our rooms were not ready. We booked ocean Front views (2 Rooms). We waited an hour and finally were taken to our rooms. They were not ocean front which they did... more

4 of 5 stars
Minnesota
Jun 27, 2008
1/1 found this review helpful

The Gran Caribe Real Resort met our expectations on our most recent trip to Cancun, Mexico. Prior to our visit, I was concerned because I had read mixed reviews online. However, upon arrival, we were pleasantly surprised that the hotel was quite nice and the location was excellent! The rooms were clean and the service was good. The food at... more

Reviews of Gran Caribe Real Resort

( 1-10 of 1,138 )
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Gran Caribe Real Resort Address

Blvd Kukulkan, Km 11.5, Cancun 77550, Mexico