We traveled to Cancun for the first time with a family of five, 2 adults, and 3 kids (3, 8. and 11). We stayed from July 2nd through July 11th (9 nights). We picked the Beach Palace hotel due to recommendation from our Costco travel agent and also from reading many reviews for this hotel from many travel web sites.... more

My family and I spent our vacation at the Beach Palace the week of June 21-28 for seven nights. I traveled with my husband, three teenagers and my elderly parents in their 70s. First impressions: beautiful lobby, treated with great welcome consisting of drinks and cool towels. Upon check-in at around 3 Saturday afternoon, we were informed by the friendly... more

We just returned from a week at the Beach Palace, Cancun, Mexico. Our travel agent explained that the hotel had recently reopened after renovations were made from Hurricane Wilma. I was a little skeptical from the reviews on Trip Advisor, but we were satisfied, even impressed. I have taken other all-inclusive trips, but this was by far the best for... more

Our stay at the beach palace was amazing. They made a great first impression. We were greeted with a cold towel, champagne and a carnation for my wife when we checked in. The hotel was very clean and the service was impeccable. The food at the resort was delicious. All four restaurants and sports bar were great. If you just... more

Wow! Where do I begin?.......I booked our stay at the Beach Palace back in October, 2007 - long before the hotel was even completed, so when I read a bad review for this hotel, I was worried, because I tend to be among the critical. Upon arriving though, I immediately saw that my worries were unfounded. Unlike the previous person... more

First of all, this place has no beach, so if you like the beach, go somewhere else. Second, the check-in at this hotel was the most unfreindly we have ever experienced, and we have been to Cancun many times. Diego, Julian and Miguel all took the attitude of what can we do to not please the customer. Diego was bossy,... more

before going to the beach palace i read the mixed reviews here on tripadvisor, and always wonder why the ratings would be so extreme for this property. however as we arrived we know that we chose the right place. we stayed at the beach palace for 5 nights and enjoyed every single day we were there. the property is clean... more

My wife and I spent 7 nights (5/20/08-05/27/08)as guests of members, at the beach palace and we had best experience ever. The service was so far above anything I have experienced before at any hotel here in the states (including some hotels @$800 night). Check in went smooth and painless, requested oceanview and was given room 508 the view was... more

The Beach Palace is sandwiched in between the Avalon and Me by Melia and fills up a small space completely. It is modern in design with clean lines and art deco decor. We felt closed in while staying here. Beach was disappointing but that was expected. Rooms are nice, large and well appointed. Pool areas are nice and the middle... more