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Sun Palace

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4.5 of 5 stars 390 reviews
390 Reviews
5.0 of 5 stars
255
4.0 of 5 stars
82
3.0 of 5 stars
26
2.0 of 5 stars
16
1.0 of 5 stars
11
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#2 of 157 hotels in Cancun
Description:
After damages caused by Hurricane Wilma, the Sun Palace has been completely renovated and re-opened in January of 2007 as a couple’s only resort... After damages caused by Hurricane Wilma, the Sun Palace has been completely renovated and re-opened in January of 2007 as a couple’s only resort (minimum age: 18). The resort now features all new amenities and facilities, including three infinity pools, specialty restaurants and beautifully appointed guestrooms. more » « less
  • Address
    Boulevard Kukulcan Km 20.5
    Zona Hotelera
    Cancun 77500
    Mexico
Check Rates: $406 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 4.5 of 5 stars Based on 387 traveler reviews
  • What to Expect:
    • 5 based on 261 reviews Rooms
    • 5 based on 262 reviews Service
    • 4.5 based on 260 reviews Value
    • 5 based on 261 reviews Cleanliness
    • 4 based on 34 reviews Pool
  • Recommended For:
    • 80% based on 283 reviews An amazing honeymoon
    • 80% based on 283 reviews Older travelers
    • 10% based on 283 reviews Young singles
    • 0% based on 283 reviews Families with teenagers
    • 0% based on 283 reviews Couples/romantics

Reviews of Sun Palace

( 1-10 of 390 )
4 of 5 stars
Virginia
Jul 21, 2008
5/5 found this review helpful

My husband and I stayed at the Aventura Spa Palace last year for our honeymoon and loved it so much that we decided to try the Sun Palace this year for our anniversary. The quality of service that I have received from both hotels doesn't compare to any other 5 star hotel I've stayed at. Here is the breakdown: The... more

3 of 5 stars
Carbondale, Illinois
Jul 21, 2008
3/8 found this review helpful

My husband and I have been to Mexico 3 times in the last three years. We have stayed at a Barcelo resort, Moon Palace and this year we chose to stay at the Sun Palace for the beach. We stayed at the Sun Palace for 7 nights and had a very nice vacation, but some things could have been improved.... more

Jul 21, 2008
1/11 found this review helpful

My husband and I stayed four nights at the Cozumel Palace it was excellent!! Best place we have ever been. Then we were suppose to spend four nights at the Sun Palace, but when we checked in to our room we were very surprised to find bed bugs. I called down and they sent a maintenance person up, who immediately... more

5 of 5 stars
new jersey
Jul 18, 2008
5/5 found this review helpful

well to start off with if you are reading all of these reviews, you have done the right thing. i read all of the reviews on this site about the sun palace and it helped oh so much! yet i still cant understand some of the neg.. ones! Overall we enjoyed the sun palace 100% and are even thinking of... more

5 of 5 stars
Spartanburg, SC
Jul 17, 2008
3/3 found this review helpful

This was our second time at a Palace resort, and like the first time it was above and beyond all expectations. Everything down to the smallest detail is taken care of, for example you can leave shampoo/conditioner, soap, razor, body lotion, bubble bath, toothbrush etc at home. They give you quality products that are big enough to last your entire... more

Jul 16, 2008
1/4 found this review helpful

This hotel exceeded all of our expectations!! My husband and I just returned from our honeymoon and the worst part was having to leave. The room was beautiful with an incredible ocean view. The food was fantastic and if you get tired of it you can travel to any Palace Resort and sample their food, which we did. The staff... more

5 of 5 stars
Bay Area, California
Jul 15, 2008
5/5 found this review helpful

We had the honeymoon of a lifetime!!!! We could write for days about the wonderful experiences that we had. Arrival: We will welcomed at the hotel with chilled champagne and were happy that we only had to wait 15 minutes for our room even though we arrived much before check-in time. Honeymoon Dinner: The dinner takes place outside of the... more

5 of 5 stars
Okemos, MI
Jul 15, 2008

I just got back from the best vacation I ever had. The Sun Palace played an enormous part in this experience. The service is excellent and curteous. The staff members will go out of their way to please you. The facilities are outstanding. There are four restaurants. One outside steak house, and itallian restaurant, oriental restaurant, and general one. The... more

3 of 5 stars
Minneapolis
Jul 14, 2008
1/9 found this review helpful

We stayed at the Sun Palace for the second half of our honeymoon. Coming from Le Blanc, this hotel severely suffered from comparison. If you are lookig for luxury and relaxation, look there first! When we first arrived in our room, we had been upgraded to the junior suite, #531. While the room was large, it overlooked the loud activity... more

Jul 13, 2008
5/5 found this review helpful

My husband and I just got back late last night from a wonderful Honeymoon stay at The Sun Palace. We had such a awesome, relaxing stay. It is adults only so it's a real calm, intimate setting. The food is delicious and the serive is unbeatable! My favorite restaurant was the Italian restaurant which is a scrumptious 6 course meal.... more

Reviews of Sun Palace

( 1-10 of 390 )
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Sun Palace Address

Boulevard Kukulcan Km 20.5 | Zona Hotelera, Cancun 77500, Mexico