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Dreams Cancun Resort & Spa

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4.5 of 5 stars 1,131 reviews
1,131 Reviews
5.0 of 5 stars
647
4.0 of 5 stars
283
3.0 of 5 stars
73
2.0 of 5 stars
66
1.0 of 5 stars
62
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#14 of 157 hotels in Cancun
Description: Pyramid-shaped resort on Cancun's northern tip, surrounded by ocean and saltwater lagoon on three sides - 25 minutes from airport.
  • Address
    Punta Cancun s/n, Zona Hotelera
    Cancun 77500
    Mexico
Check Rates: $432 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 4.5 of 5 stars Based on 1,126 traveler reviews
  • What to Expect:
    • 4 based on 818 reviews Rooms
    • 4.5 based on 823 reviews Service
    • 4.5 based on 813 reviews Value
    • 4.5 based on 821 reviews Cleanliness
    • 4 based on 286 reviews Pool
  • Recommended For:
    • 70% based on 893 reviews Families with young children
    • 60% based on 893 reviews An amazing honeymoon
    • 60% based on 893 reviews Families with teenagers
    • 60% based on 893 reviews Older travelers
    • 30% based on 893 reviews Young singles

Reviews of Dreams Cancun Resort & Spa

( 1-10 of 1,131 )
Jul 15, 2008
1/4 found this review helpful

This was my third time in cancun, I carried out a lot of research and thought that dreams would be fantastic..what a mistake!! the treatment we got was very average and at times i felt ignored and given substandard treatment. When we arrived we did not get a welcome drink, during my stay i noticed that other guests did get... more

Jul 12, 2008
9/9 found this review helpful

We just got back from Dreams last Thursday and it was hard to leave. I don't understand the negative reviews because this is one of the most beautiful places on earth. This was truly a vacation where there was nothing to worry about other than what time you were hitting the beach. Like another reviewer said Mexico is a third... more

Jul 12, 2008
4/17 found this review helpful

First off we only toured the resort as we were wondering if we would book at Christmas. Quick observations: - Algae all over lagoon and in pool - water leaks everywhere - rooms were small, run down, and moldy - pictures on internet don't at all represent the state of this hotel - pool on the Tower side was smaller... more

5 of 5 stars
Cleveland, OH
Jul 12, 2008
2/2 found this review helpful

The resort was fabulous! Our (we went with another couple) rooms in the Club Tower were clean. The service was EXCELLENT, and the staff was very friendly and helpful! The only complaint we had, and nothing to do with the hotel, would be that it was VERY WINDY because of the location of the resort - at the point. The... more

Jul 7, 2008
9/9 found this review helpful

We visited Dreams July 2-5, 2008. First of all, my husband got food poisoning from the tomato juice served on Aeromexico. We arrived at the resort at 10:30 am. We were told our room wouldn't be ready by 3pm. My poor husband was miserable! Luckily, we hung out until 12:30 and then we were allowed to check-in. The rooms are... more

Jul 3, 2008
6/18 found this review helpful

This hotel is the worst hotel I have been to. The pictures on the sites are false and they do not represent the true pictures, The lagoon is infested with algae and god know what else, the beaches are not usable and they have rocks and grass every where, the rooms were horrible and there was water leakage every where,... more

Jul 2, 2008
8/24 found this review helpful

Let me start by saying I have been to Rivera Mya & Cancun 4 times in the last year. I have stayed some of the better all inclusive resorts and some of the cheaper ones as well. I am not a complainer as I know the conditions in Mexico are some what less then the USA but you go for... more

Jul 1, 2008
6/20 found this review helpful

First room, very loud and missing items. 24 hours and 5 requests later the room was complete. We moved due to the noise (bad move on our part). 2nd room: No Air Conditioning, DVD broken, electrical short in lamp, bathroom faucet leaked. 3 repair attempts for A/C (2 were the person turning down the fan). 2 days later moved again... more

Jul 1, 2008
5/6 found this review helpful

Nice hotel at the point of Cancun. All inclusive was good but lacked a large amount of dining choices (only about 4 places to eat). Night life was also lacking, unless you went into downtown Cancun (about a 10-minute walk). Very friendly staff. Many daytime activities included: Kayaking, volleyball, bingo, tennis, etc. Improvements would include either a casino or discotheque... more

Jul 1, 2008
8/8 found this review helpful

Just to start THIS PLACE IN UNBELIEVABLE!! I went with my girfriend and we both said we had an awesome time and i cannot put into words how much we both enjoyed it but i will try. To start the rooms are great, air conditioned, king size beds and we had an ocean and dolphin view room and this was... more

Reviews of Dreams Cancun Resort & Spa

( 1-10 of 1,131 )
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Dreams Cancun Resort & Spa Address

Punta Cancun s/n, Zona Hotelera, Cancun 77500, Mexico