My husband and I stayed at this hotel last week, and he is there again today. The staff is friendly and accommodating. They even agreed to accept and hold an urgent package though my husband had yet to check in. They have a shuttle to the consulate and are very professional. We had a great experience. more

Like a lot of folks staying at this hotel, we had business at the U.S. Consulate and we needed accomodations nearby since we were back and forth to the clinic and the consulate over a period of about a week. This hotel is better than any Holiday Inn I've stayed in Stateside. The staff are very professional and hospitable, a... more

This is my second time staying at this hotel, we stayed here the same time last year. It still a real nice hotel, we chose this hotel because my stepfather had an appointment to receive his visa. And since it was close to the border we could easily cross from El Paso, Texas. It is a nice, clean, well decorated... more

Just got back from Juarez a week ago. I stayed at this Holiday Inn for one week. The hotel is located in the downtown area, wich is nicer than what I expected. A lot of good resturaunts and shops, for all those who like to blow cash. The resturaunt at the hotel serves a very good breakfast, with lunch and... more

I did alot of research as far as which hotel was going to suite me, my wife and kids the best. I went with the most reputable name the Holiday Inn. Service was good but if your not careful you will get ripped off. Location is great. 10 minutes from El Paso . There is a 24 hr Supermarket right... more

The room I stayed in was nice, and it's a walking distance from the US Consulate. Their Wifi was out most of the times and had to call the front desk to get it fixed. But it went out so many times that I just went to the front and used my laptop there. One of the front desk person... more

For the price most pay the hotel is expensive. The hotel while recently renovated still reminds me of family road trips with its courtyard motel layout. There is a perimeter wall with security so while all rooms have exterior doors traffic is controlled on the property. Public spaces mainly the restaurant could be cleaner and some of the public space... more

We just returned from Juarez this past Saturday. The business at the American Consulate was stressful and the Junior suite I paid for was adequate. We stayed in a nonsmoking room, but the carpet smelled like alcohol and needed cleaning. I did not report it because I had two other problems that were unresolved and ignored. The rate description read... more

I stayed Feb 4- 5, 2007. Room 151. I had business at the Consulate. My business in Juarez was very stressful, My stay at the hotel was very peaceful. This hotel understands what brings people to the area. The hotel demonstrates a "STRONG" desire and commitment to accommondate it's customers. The rooms are designed to meet every (reasonable) need of... more