We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers: Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
Free Newsletter

Interested in Condado Plaza Hotel and Casino and San Juan?

We'll send you updates with the latest deals, reviews and articles for Condado Plaza Hotel and Casino and San Juan each week.

San Juan Hotels with Similar Rankings

Recently Reviewed Hotels around San Juan

Condado Plaza Hotel and Casino

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3.5 of 5 stars 358 reviews
358 Reviews
5.0 of 5 stars
68
4.0 of 5 stars
113
3.0 of 5 stars
72
2.0 of 5 stars
62
1.0 of 5 stars
43
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
# 14 of 38 hotels in San Juan
Description:
Recently renovated and redesigned, Condado Plaza, the only luxury hotel overlooking both the Atlantic Ocean and Condado Lagoon, is an enchanting... Recently renovated and redesigned, Condado Plaza, the only luxury hotel overlooking both the Atlantic Ocean and Condado Lagoon, is an enchanting alternative to typical San Juan hotels. Our unique location boasts cool ocean breezes, breathtaking sunsets, and a shimmering, white-sand beach. Whether you're traveling for work or play, this sparkling hotel offers it all, elegant event venues, three glistening pools, a 24-hour casino, and a vibrant nightlife. more » « less
  • Address
    999 Ashford Avenue
    San Juan 00907
    Puerto Rico
Check Rates: $194 Avg. Price
mm/dd/yyyy mm/dd/yyyy
Check Rates
Opens one window for each offer. Please disable pop-up blockers.

TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 3.5 of 5 stars Based on 355 traveler reviews
  • What to Expect:
    • 4 based on 211 reviews Rooms
    • 4 based on 207 reviews Service
    • 3.5 based on 207 reviews Value
    • 4 based on 212 reviews Cleanliness
    • 3.5 based on 52 reviews Pool
  • Recommended For:
    • 50% based on 229 reviews Families with teenagers
    • 40% based on 229 reviews Young singles
    • 40% based on 229 reviews Families with young children
    • 40% based on 229 reviews An amazing honeymoon
    • 40% based on 229 reviews Older travelers

Reviews of Condado Plaza Hotel and Casino

( 1-10 of 358 )
5 of 5 stars
Branford CT
Jun 27, 2008
1/1 found this review helpful

I just came back (last night) from a wonderful 5-night stay at the Condado. We were upgraded to an ocean-front room, without asking. The views were to die for, and the room we had was absolutely beautiful! We arrived early, too early for check-in, and killed time by strolling down Ashford Avenue to Hacienda Don Jose for lunch. When our... more

Jun 26, 2008
1/1 found this review helpful

As the title states, it was an overall good stay. I stayed in the Condado Plaza on Memorial Day Weekend. Just to state the facts, I am a very well travelled individual and rarely complain to management (I just don't go the place anymore), I was also most of the time out and about. Also, Hillary Clinton was staying in... more

Management response from
Solution_Condado, Guest Relations Manager

I would like to thank you for staying with us. I wish that during your stay, you would have brought up these minor cosmetic flaws that you experienced as they could have been easily corrected. I invite you to join us once again, so that you see may that your case was an isolated incident. I thank you again for...

4 of 5 stars
San Diego, CA
Jun 26, 2008

We stayed one night at the Condado Plaza Hotel . We were catching a flight the next day to the BVI's and decided to stay overnight at this hotel. We stayed in an ocean view king room. Here is a synopsis Good: Rooms are nice and have been remodeled. Large balcony (if not on 2nd floor) Modern Hotel and easy... more

Jun 11, 2008

The Condado Plaza is a very modern and beautiful hotel to stay in. They have restaurants, bars, dancing, live salsa, and great pools. We became huge fans of the pool area. They have a sea water pool that is amazing. The staff were so helpful and our rooms were very modern, comfortable and clean. I'd go back there anytime. more

Management response from
Solution_Condado, Guest Relations Manager

That's great. We thank you for your visit and if I can be of any assistance in the future please contact me. Best Regards, Henry E. Neumann Hneumann@luxuryresorts.com

Jun 10, 2008

If you are thinking about staying in Condado, I recommend the Condado Plaza Hotel. Recently renovated, (although the painting on one side of the building was not finished) the hotel has a contemporary feel and look to it from the lobby to the room itself. A huge aquarium greets you as you walk in and the rest of the lobby... more

4 of 5 stars
New York, NY
May 28, 2008

We had a wonderful time staying at the Condado Plaze Hotel. I would agree with the other reviewers in that the hotel has a very trendy, young, modern and comfortable feel. The pictures definitely dont do it justice. The restaurants were very good at the Condado. We had dinner in the italian restaurant and the food was excellent. There is... more

May 26, 2008
1/1 found this review helpful

This was one of the best hotel experiences I've ever had. The staff was friendly. The room was clean and the service was great. The room had a very modern feel which was right up my alley. The food in the hotel was a pricey but everything I had at the grill by the pool was great and the service... more

3 of 5 stars
Atlanta, Georgia
May 26, 2008
1/1 found this review helpful

The hotel decor is very pretty, and at night they usually had loud music playing. It was extremely crowded most nights and they had a bunch of various conferences and meetings there. It seems to be a big place for locals to meet. My biggest complaint is the cost of everything here. We aren't cheap people. But $50 for breakfast... more

May 26, 2008

I read many of the recent Tripadvisor reviews about this hotel and we were a little apprehensive because of the wide range of comments (from great to terrible). Our experience was wonderful. The staff was very friendly and helpful. Luggage handlers were curteous. The room was awesome! Elevators worked flawlessly (some reviews complained about this). We only stayed one night... more

5 of 5 stars
Atlanta, GA
May 16, 2008
2/2 found this review helpful

Okay, so I read a bunch of the reviews before my stay and there was a good mix of negative and positive. I'm a pretty easy-going guy, so I wasn't too reluctant in booking at the Condado. The hotel is a really well-designed, chic, contemporary hotel similar to those you may see on South Beach. The pictures don't do it... more

Management response from
Solution_Condado, Guest Relationa Manager

I am glad to hear that enjoyed your stay with us. I thank you for your visit. If I can be of any assistance in the future please contact me at Hneumann@luxuryresorts.com Best Regards, Henry Neumann

Reviews of Condado Plaza Hotel and Casino

( 1-10 of 358 )
Travelers Who Viewed This Property Also Viewed
$271*
Check Rates
Location: San Juan, Puerto Rico
$280*
Check Rates
Location: San Juan, Puerto Rico
$135*
Check Rates
*Average price
Write Your Own Hotel Review
Been to Condado Plaza Hotel and Casino? Share your experiences!

Do You Own Condado Plaza Hotel and Casino?

Condado Plaza Hotel and Casino Address

999 Ashford Avenue, San Juan 00907, Puerto Rico