We were disappointed at what we saw. The pictures online were totally different. The pictures online are pictures of "The Reserve". We were greeted by a "Vacation Concierge". The next day we found out what that meant. The day we arrived, we were checked in which was a smooth process, then had to sit in the lobby so the Vacation... more

The grounds of the Paradisus are beautiful and well-maintained. The rooms are adequate and housekeeping was not consistent - some days we got supplies and some days we did not, despite leaving a tip each day. The food ranged from marginal at the steakhouse to good at the Italian and French restaurants. No need to pay additional for royal service.... more

We arrived at the Paradisus Punta Cana Resort with high expectations. Last year we stayed at the Paradisus in Rivera Maya Mexico and had a wonderful time. We were three couples. One couple was promised a VIP room and the other two were promised either the same building or one close to it. The first room we were given was... more

I was extremely worried about staying here from reading the previous reviews. I have never written a review but I feel obligated based on my experience. We checked in at a private check in and served cocktails. Room: Stayed at the Reserve in a junior suite. It is further from the beach but the trams run constantly and the concierge... more

Just returned from a week at the Paradisus. I have been reading the reviews for months now so felt it important to provide my input. Rooms - outdated. Need a face-lift. Bathroom was odd with the "saloon" doors. Our closet door didn't "slide" so it was no use to us. Need more drawer space. Not fond of the shower/jacuzzi setup.... more

I relied on reviews from this site immensely before booking so I owe it to others to give my review. We booked 2 connecting rooms for 4 adults and 4 children (1,3,7,11). The first thing I must mention is that we booked in the RESERVE section of the hotel and therefore my opinion is based on accommodations in that section.... more

Just returned from trip with about 40 people, combination of recent high school graduates and parents. Overall, the group was pleased. Put 2-3 kids in regular rooms and parents stayed in Royal Service. Didn't see any Reserve rooms, but since I am a beach person, even if the rooms are newer and nicer, they are too far from the beach.... more

We stayed at Club Med for a week. Then on the day of our departure our plane broke down - requiring us to stay an extra day in Punta Cana. We stayed at the Paradisus - as it was the first hotel we found where we could stay one night. We stayed there one night and departed the next day.... more

First time stay in June recommended by a friend with (supposedly) good taste for the high life. Stayed in a Garden Suite. Bathroom does not have a door, they have "saloon doors". A one person jacuzzi is also the shower squeezed in with the toilet. Mold around the back part of tub since the water from shower falls and doesn't... more