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Gran Melia Puerto Rico

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3 of 5 stars 447 reviews
447 Reviews
5.0 of 5 stars
92
4.0 of 5 stars
117
3.0 of 5 stars
39
2.0 of 5 stars
114
1.0 of 5 stars
85
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
# 1 of 1 hotels in Rio Grande
Description:
With an idyllic location on Puerto Rico's northeastern coast in Coco Beach, Río Grande, Gran Melia Puerto Rico brings the privacy and exclusivity you... With an idyllic location on Puerto Rico's northeastern coast in Coco Beach, Río Grande, Gran Melia Puerto Rico brings the privacy and exclusivity you deserve and allows you the opportunity to escape from the rest of the world. From the moment you step inside this tropical oasis, you will be enveloped by the beauty and grandeur of Gran Melia Puerto Rico. Boasting a world-class YHI spa, the nearby Trump International Golf Club and the best pool on the island with four integrated whirlpools, Gran Melia Puerto Rico is the place to live the true resort experience in Puerto Rico. more » « less
  • Address
    1000 Coco Beach Boulevard
    Rio Grande 00745
    Puerto Rico
Check Rates: $242 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 3 of 5 stars Based on 442 traveler reviews
  • What to Expect:
    • 4 based on 315 reviews Rooms
    • 3 based on 313 reviews Service
    • 3 based on 309 reviews Value
    • 4 based on 312 reviews Cleanliness
    • 4 based on 131 reviews Pool
  • Recommended For:
    • 40% based on 351 reviews An amazing honeymoon
    • 40% based on 351 reviews Families with young children
    • 30% based on 351 reviews Older travelers
    • 30% based on 351 reviews Families with teenagers
    • 20% based on 351 reviews Young singles

Reviews of Gran Melia Puerto Rico

( 1-10 of 447 )
5 of 5 stars
Medford, NJ
Jun 28, 2008
1/1 found this review helpful

My Husband and I just returned from Gran Melia in Puerto Rico. The trip was a little bit of business and pleasure. I can't understand some of the negative reviews on this resort. The resort is absolutley beautiful and everything is extremely clean. The rooms are incredable and also spotless. We did not meet one singel staff member that didn't... more

Jun 27, 2008

We just got back from a trip around Puerto Rico in which we had the misfortune of staying at La Gran Melia Resort in Rio Grande on two occasions over the course of two weeks. The combination of over-the-top ostentatiousness, exceedingly inefficient service (with the exception of that which is offered to Royalty Service patrons), mildewed rooms (we stayed in... more

4 of 5 stars
Delaware
Jun 25, 2008

A beautiful hotel with great accomodations and staff. Food was fantastic, location was nice. Close to some activities, not too far from San Juan. The only complaint I have is the pressure to sit for the time share pitch. more

2 of 5 stars
Philadelphia, PA
Jun 24, 2008

I have to agree with others who said the restaurant choices were limited and over priced. We also had a problem with a fire alarm going off several times in the middle of the night. When we called the front desk to let someone in authority know no one ever answered. It seemed like there were a lot of worker... more

5 of 5 stars
fishstix
Jun 23, 2008

I went here on my honey moon in nov. of 2006. We stayed at the Paradisius. It was all inclusive and wonderful. We got to go to the rain forest, relax on the beach.kayaking, torued the city. Went on a catameran and snorkeled we also saw the ocean change color to like a red when you put your hand or... more

Management response from
GMPRManagement, Management

We are pleased to hear that enjoyed your stay with us at Paradisus Puerto Rico back in 2006 (Currently Gran Melia Puerto Rico), also I would like to thank you for taking the time to post comments from your experience. I’m certain that your vacations were remembered fondly for a long time. We would love to have you back in...

Jun 21, 2008

Beautiful hotel and great service, the rooms were very clean. The pools were great as were the restaurants. The environment was very nice. The hotel experience overall was expensive but fabulous, I will love to stay here again! more

4 of 5 stars
honeydew324
Jun 20, 2008
1/1 found this review helpful

Ok the Gran Melia was a beautiful hotel however there are things you should know while staying at the resort. First of all, when you get there if you've booked through Cheapcarribean.com MAKE CERTAIN that the resort applies your RESORT CREDIT if applicable or else they will nickle and dime you for everything while staying at the resort. That's the... more

4 of 5 stars
New York, NY
Jun 18, 2008
1/1 found this review helpful

Honestly, Im not sure what standard some of these people live on or expect.. but you really can't believe all the negative reviews you read. Prior to going on our trip, we read these reviews, after we had booked our trip and got alittle skeptical thinking "Uh oh, did we make the wrong choice in resort?" We checked into Gran... more

Management response from
GMPRManagement, Management

We truly appreciate you took the time to post and share your honest comments about our resort from your recent stay with us in this travel website. It’s always good to hear from our guest. We make every effort to create every guest’ experience a memorable one. I trust you consider Gran Melia Puerto Rico as a great option for...

1 of 5 stars
new york
Jun 17, 2008
3/3 found this review helpful

Went to the Gran Melia for a birthday celebration with a group of 15 people. The grounds and the layout were superb but the rest of the trip was marred by poor service. The food was expensive and at best poorly prepared - we went off site and had great meals. Our group had similar problems to previous bloggers with... more

Management response from
GMPRManagement, Management

Dear Guest, primarily, I apologize for any hassle we might have caused during your stay. I am disappointed that I was not capable to have a conversation with you throughout your stay at my hotel. I truly regret your experience with us was not up to your expectations. Also, I thank you for taking the time to let us know...

Jun 16, 2008
3/3 found this review helpful

My friend and I came back from this resort last week.....The staff for the most part were unfriendly and not very helpful. The first full day we were there....our room was not cleaned until approx. 6:30pm after calling to find out why. When it was cleaned.... when I say cleaned..... I mean we got clean towels and the bed was... more

Management response from
GMPRManagement, Management

I am grateful that you took the time to share your concerns about our resort. I am disappointed that I was not able to talk to you during your stay at my hotel. I apologize for any inconvenience we might have caused during your stay. I would love to talk to you personally in order to have more precise information...

Reviews of Gran Melia Puerto Rico

( 1-10 of 447 )
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Gran Melia Puerto Rico Address

1000 Coco Beach Boulevard, Rio Grande 00745, Puerto Rico