We just returned from 12 days at the Bahia, Tulum section. We booked this resort based on reviews here and a few recommendations from friends that have been there. We loved every minute of our stay and would definitely return. -Room: Our room was a 3rd-floor ocean view, and it was perfect. We had no problems with the room or... more

Just returned from Wyndham Maya and must admit we were a bit disappointed with the hotel, mainly the accommodation and the attitude of some of the day staff. We were unfortunate enough to be allocated an inferior room which was badly maintained. We had no towels on arrival late at night, the toilet flush wouldnt work, and after several phone... more

We have recently returned from a 2 week holiday at the Riu Palace.The hotel is incredible,only one negative aspect about this hotel was a group of americans that arrived during our first week for a wedding,they were noisy, unruly and the behaviour of one in particular was totally unacceptable,but the hotel was not to blame for this.Accomodation was immaculate,service was... more

We just returned today from the Secrets Maroma Beach in the Riviera Maya and I could not have asked for a more perfect vacation in a more perfect and beautiful resort. We stayed at the Secrets Maroma Beach from October 5th through the 10th so we had a great week of pure relaxation in which we treated ourselves to an... more

DH and I just returned from our 6 days at SMB. We had a wonderful time. Most importantly, we enjoyed the resort and would recommend it to our family and friends although I prefer Secrets Capri since it is smaller. Checkin-In Took less than 10 minutes. We original booked a tropical view but were upgraded to a Jr. Suite with... more

This was our choice for a honeymoon. Let me start by saying that this hotel has great rooms, good food and wonderful service...we felt thankful in those areas. I did alot of looking around and for the price this resort seemed good. If you are looking for a resort with lots of organized activity at the pool and a party... more

This is the Worst hotel I have ever been to. The restaurant by the beach made me ill and so did the Japanese (I would give these a miss). The best restaurant was the Mexican and Italian and they were not great! By no mean was this a 5 star I would give it a 2-3 at the most! They... more

My family had another absolutely perfect stay at the Shangi La Caribe! From the moment we arrived we were treated as the most important person there, like we were part of their family! The rooms are good size with sparce decor. Beds are firm but comfortable. Nice big windows with wood shutters to let in that incredible caribbean breeze. A... more

The bar staff, especially Miguel will always take care of you. They are great. The owners Christina and Edguardo are oustanding people, honest, super friendly and fun. They usually hang at the bar and chill in the evening.. cause they just wanna be there too. They atmosphere is great! The place just has great overall feel. The palapas off the... more

I stayed at this hotel in September. My parents had stayed here in January and raved about it. At first I thought the place was incredible. We had the Mayan suite so we had an outdoor showers. It is beautiful and the food was great. The drinks seemed a little water downed. It wasnt until the next day when I... more

We started our planning by going thru a tour book and choosing a few different resorts that caught our eye.. ABR was one that kept coming to the top of the list. I started to research on the internet and read many reviews... ABR was the one we chose for our first mexican vacation... We had the best time... The... more

I had only 5 days to recharge the batteries and thought what better place than Playa Del Carmen. Thanks to fellow travellers, I found La Tortuga and what a little gem it turned out to bet. From the welcome drink on arrival where the front office staff explain everything to you and offer advice on excursions, places to eat and... more

The food in the evening buffet restaurant is very limited with little choice, only fish or one choice of meat with no potatoes of any choice and no vegetables,other food was over cooked and cold no vegetation choice at all. only one restaurant open 6 choices on menu . In fact the room service menu offers far more choice and... more

I think this resort was awesome! The reception staff and manager Maria Were fenomenal! We were greated and we had a nice cool welcoming drink. They made accomodations for my family and made me feel at home. The only thing that was a little uncomfortable is the shower, put towels on the floor and you should be ok. They will... more

I read every review of this resort before going, and found that they all had validity; good and bad. This was my 8th trip to MX, and I have stayed in every major resort area, and a couple not so popular. I'm not sure where to start, and I don't mean to ramble, but here it goes.... I found the... more

Just got back from Secrets Maroma and I loved every moment of it. Rather that the typical all encompassing review, I thought I'd share some of my favorite memories from the week: - Sipping my first Mayan Coffee, a delectable mix of tequila and coffee in a caramelized sugar rimmed glass - Sitting at the pool side bar drinking margaritas,... more

I have never felt the urge to write a review but if it helps anyone to make a decision...... Check in was a nightmare, not very helpful and extremely slow....2 hours! Two power outages in a row! Room air could not be changed and was not cool, ceiling fan had one speed....very very slow. Asked for foam for the beds... more

Ist of all i must say thank you to Thomas Cooke who changed our hotel from the Reef club to the Sandos Playacar in playa del carmen 2 days before we departed the uk due to health and safety reasons.We were not dissapointed on arrival at hotel nothing was to much trouble.Check in was a very pleasent experience and the... more

Me and my family loved this resort for many reasons. I loved the swim up bar, the pool, the food was amazing, the beach, the water was so clear and blue, it was close to playa del carmen and the lobby & other places were really nice. The food was just awesome though. At breakfast they had a huge buffet... more